Books

Research Projects

News Articles

Quotes & Research Citations

Press Releases

International Non-English

Published Photos

Books

• Delivering cc:Mail: Installing, Maintaining and Troubleshooting a cc:Mail System, by Eric Arnum; Hungry Minds Inc., a division of John Wiley & Sons Inc., Hoboken NJ; ISBN 1558511873; June 1991.

Market Research Projects

• "Year-End 2000 Mailbox Report," Eric Arnum, editor; Messaging Today, Messaging Online Inc., New York; ISSN 1529-3572; Feb. 21-23, 2001.

• "Windfall for Warranty Managers: FASB requires U.S. manufacturers to include
  never-before-seen details on product warranty costs and reserve fund balances," Eric Arnum, editor; Warranty Week, New York; June 2, 2003.

• "Internet Deployment Worldwide: The New Superhighway Follows the Old Wires, Rails, and Roads," by Eric Arnum, editor, EMMS, New York, and Sergio Conti, European Commission Directorate General XIII, Brussels, Belgium; paper delivered at INET '98 in Geneva, Switzerland, the annual meeting of the Internet Society; July 1998.

• "Internet Cross-Subsidisation: Traffic, Spending and Government Spending on the Internet. A close-up study of the commercialization of the Internet and the growth of the NSFnet Backbone Service from January 1993 to January 1995," by Eric Arnum; Report to the Commission of the European Communities, DG XIII, Brussels, Belgium; Contract No. 45358; Jan. 1995.

• "Evolution of the Internet & World Wide Web in Europe," Mario Martinoli, project manager; Databank Consulting S.p.A., Milan, Italy; Report to the European Commission, DG XIII, Study GI 2.2/96; Contract No. 45532; Oct. 1997.

• "Correlation of GDP to Number of Internet Hosts in July 1994," by Eric Arnum; Internet Society, Reston VA; August 1994.

News Articles

• "Rookie of the Day," Eric Arnum, editor; Messaging Today, Messaging Online Inc., New York; ISSN 1529-3572; April 5, 2000.

• "1997-98 EMMS Readers Poll," Eric Arnum, editor; Electronic Mail & Messaging Systems, Telecommunications Reports International Inc., Washington DC; ISSN 8756-2537; March 20, 1998.

• "Tegic Communications Has Think-Ahead Keypad Software," by Eric Arnum; Wireless Messaging Report, Telecommunications Reports International Inc., Washington DC; Sept. 2, 1997.

• "IP Phone/Fax Rates — Rarely a Real Bargain," by Eric Arnum; Business Communications Review, Westmont IL; Aug. 1999.

• "Messaging across the Millennium," (excerpt) by Eric Arnum; Business Communications Review, Westmont IL; March 1999.

• "Unified Messaging: It’s All Just Email," (excerpt) by Eric Arnum; Business Communications Review, Westmont IL; Nov. 1998.

• "The Universal Mailbox Arrives - Sort Of," (abstract) by Eric Arnum; Business Communications Review, Westmont IL; May 1996.

• "The Past, Present and Future of Email," by Eric Arnum; Group Computing, Penton Media Inc., Cleveland OH; Sept. 1999.

• "Email and the Law," by Eric Arnum; Group Computing, Penton Media Inc., Cleveland OH; May 1998.

• "What About Next Year?," by Eric Arnum; Group Computing, Penton Media Inc., Cleveland OH; July 1998.

• "The Coming Email Crisis," by Eric Arnum; Group Computing, Penton Media Inc., Cleveland OH; May 1998.

• "Billing for Telecommunications Services: How accurate, intelligent billing can help to build brand loyalty," by Eric Arnum; white paper for Silicon Graphics Inc., Mountain View CA: 1998.

Speaking Engagements

• "Messaging on the Internet," by Eric Arnum, editor, EMMS; a half-day awareness seminar presented at EEMA '96, the annual meeting of the European Electronic Messaging Association, Brussels, Belgium; June 10, 1996.

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