Chapter 9: Human Relations at Work
After reading this chapter you should be able to:

• Explain the importance of good human relations to success on the job.

• Discuss ways to get along with co-workers.

• Identify three reasons why customers patronize a particular business.

• Discuss ways to participate effectively in a task group.

Chapter 9 Assigned Tasks

1. Read Chapter 9 pages 115 - 124.

2. Answer questions 1-10 on page 126.

3. Journal Entries

• Respond to "What Would You Do?" page 119

• Respond to "What Would You Do?" page 121

4. Complete Worksheet 9.1 Puzzle

5. Take the Chapter 9 Quiz.

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