Mood:
Topic: Work
Ok, I had a guy today that was unbelievable.
First off, his company just changed their ISP this weekend...and I had nothing to do with that...and had no clue it even happened. But he starts asking me all kinds of questions as though I was intimately involved in the whole thing. I told him I needed to look up some information real quick before I could help him (I needed the new IP address), and he told me that he had it. So he pulled up the address and read it to me...I then verified it back. I tried to ping it, nothing went through...so I verified the number with him again.
Then I got an email forwarded to me with some more information on the switch-over...with the new IP address. I asked the guy which set was the correct one, because the address he gave me was different. When I read the right IP to him, he told me "that's what I told you!"
I don't think so ace. Especially when I verified it more than once, and he never corrected it. So I told him that he had given it to me incorrectly...he responded with "no I didn't"...real grown up huh? So I said "Ok" and moved on.
The best part is, after I sent an email to my coordinator to let her know that he might call back to bitch...he calls in to give us "the correct IP address...245.72.45.173.163". Now, if you know anything about computing, then you know that an IP address only has 4 octets...not 5. Luckily, this email was sent to me, the help desk guy and my coordinator...so there are more witnesses to this guy's knowledge...or lack thereof...on the subject.