Wow, has it been February since I last posted?? I guess so.
Here's what's happened since then...we went on ski trip to Europe for two weeks in March. We were in Paris for 4 days to sight see, then went to Switzerland for 6 days to ski, mostly in Crans-Montana...but we took a day trip to Zermatt. And we ended the trip in Italy, two days in Florence with a quick stop in Pisa. In case you added that up and don't think it equals two weeks...you'd be right....but when you add the two days to travel across the pond, there and back...it adds up.
When I came back to work that first day...I had a strange feeling that the guy from a couple of posts below would be gone. And he was, but I heard the story...which has kinda taken on its own life in the call center. Apparently he had some racist asshole on the phone who was being a real jerk to begin with...now, our boy is Turkish and is named Mustafa (and is extremely defensive about his name)...anyway, after a while, the caller asks him what his name is. He replies 'Mustafa', and the caller starts laughing and says "No really...no one would name their kid that." So Mustafa replies "Up your's asshole!!" (And really loudly apparently!) Surprisingly, he was walked out later that day. I don't know if anything happened to the caller - he should have been fired as well.