One for the record books!
Mood:  energetic
Topic: Work
Oh wow, I took a phone call this morning, my first call as a matter of fact that went like this:

I answered and asked for his name...then this old man, in a mean voice, asked why I needed his information already. So I told him that it was for contact information in case we needed to call him for anything...which is true...but at this point I'm thinking that this call is gonna be horrible!

Then this geezer goes into some tirade about the problems in his local government...for a few minutes. Then when I was able to squeeze a word in, and try to find out what he wanted....because had just been babbling about crap that didn't pertain to any reason why some one would call us...he got upset that I couldn't answer his question other than "that needs to be taken up at your local level sir."

So about this time, I'm thinking that maybe this call could be some fun instead, so I start screwing with him a little. I poke and prod him in his "government conspiracy" bone...which sounded like it was rather large...and he goes off about the war in Iraq. Then he gives me a 5 minute history lesson on the US dollar bill and where the serial numbers come from and who has his name on more money than anyone else. And as he is going through the list of which mint was given which letter of the alphabet to represent them on the serial number, I finally stopped him at "L"!!

Then I politely asked him what in the hell that had to do with flood zones!? He then went into some tirade about China and oil prices...then we hit the on the "worthless sacs of crap on welfare" - his words. And after that I kinda faded out because I just wasn't having as much on the call anymore. But then a supervisor started to listen in because the call had been going on for over 30 minutes now. And he came by and just laughed.

After another attempt to get this geezer back on track as to why he called in the first place...I started to catch him in his lies. And when I explained the process for what he was calling about...and he knew that I knew he was full of crap...he was actually quiet for a few seconds and then tried to backtrack. But I stayed on him, because I tasted blood, and then I set him up to lie to me some more and then shot him down again.

Then he went off on another tangent about government corruption, which who can argue with that?? but I was really getting tired of this call by then. So I forcefully asked him three times in a row if there was anything that I could actually help him with, and then ended the call....48 minutes after started!! My longest call previously was 40 something, but more like 43.

Then...to top it all off, my very next call was a 30 minute Spanish call with a woman that would not listen to a word I was trying to tell her...and people wonder why I stay at my job! I get to screw with people on the phone....and I'm not only starting to like it...but I'm starting to get really good at it! :P