How do your employees treat your customers?
As a potential big tip.
As a guest in their own home.
When are your customers greeted?
As they enter.
Only by the server waiting on their table.
No one makes a point of greeting them.
How do your servers handle questions about a menu item by the customer?
They guess.
They know exactly what is in each item.
They don't hesitate in asking if they don't know the answer.
Do your servers know how to suggestive sell your menu?
Yes.
No.
If they think of it.
Do your employees think tips are mandatory?
Yes.
No.
Do your servers know what an "add on" is?
Yes.
No.
Do you have a store trainer?
Yes.
No.
Sometimes.
Your name?
Your position? (owner, manager, etc.)
Name of business?
Where is your business located?
Your E-Mail address?
How many employees do you have?
1-5
6-10
11-15
16-20
21-25
over 25
What type of restaurant?
Family
Sports Bar
Fine Dining
Coffee Shop
Lounge
Fast Food
Ethnic
Buffet
Hotel Dining Room
Bed & Breakfast
Chain
Other
Check my services you are interested in:
Suggestive Selling Classes
Server Training Classes
Mystery Shopper
Training Consultant
Free Lance Store Trainer
Website Designer
Would you like me to contact you?
Yes
No
Maybe later
If yes, how would you like me to contact you
E-Mail
Phone
Phone #
Best time to contact you?
How did you find my site:
What other questions or comments do you have?
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This site was updated on April 26, 2000
