Your topic is Step Four of the Sales Presentation - Handling Objections (or Negotiating)
In class you learned about this step and its purpose in the whole "selling" process. Using this information as your basis, gather as much information as you can find from the sites listed on the References and Resources page . While all the sites have good information, I especially recommend Marketing Magic, Marketing Milieu, Office of Women's Business Ownership, Just Sell, Sales Links, and Eric Crawford.
Divide up the sites among your group's members. Look for information about dealing with customers' objections or the negotiating process. If you have any questions as you search, please ask me!
Each group member should bring the information they gathered back to the group. From the information, you, as a group, should prepare a lesson about handling customers' objections which you will present to the class. Make the lesson interesting - by the use of a visual (poster, skit, video, film clip, Power Point Slide Show, etc.) or by other creative means to encourage audience interest and participation (games, party, music) to convey the information. Prior to your presentation, your group must give me an informal outline of your presentation so I can assist in smoothing out the rough spots and to make sure you are fully covering your topic.
As you are preparing your lesson, also prepare a rubric for evaluating how the sales person handles customer objections as part of the selling process. This rubric is to be given to each member of the class. An example of a sales presentation rubric can be seen at sales rubric
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