In class you learned about this step and its purpose in the whole "selling" process. Using this information as your basis, gather as much information as you can find from the sites listed on the References and Resources page . While all the sites have good information, I especially recommend Office of Women's Business Ownership, Sales Links, Marketing Milieu, and Eric Crawford.
Divide up the sites among your group's members. Look for information about the approach step, tips and techniques to use in approaching customers, etc. If you have any questions as you search, please ask me!