|
Jesus Sanchez Welcome
to my site
|
| Biography |
Jesus Sanchez Objective:
To secure a career in
Advertising Sales, Telecommunications,
Writing, and or Art were my expertise and my skills learned are challenge every
day. Professional
and technical skills: Voice Communications
- PBX,
ACD, IVRS, SMDR, VOIP, Diagnostic Tools, and Key Systems.
Data Communications - LAN/WAN/MAN,
Enterprise Networks, Hubs & Routers, Bridges & Switches
Gateways,
Wireless, Structured Cabling.
Operating Systems & User Software
- Windows
NT, Enterprise, LINUX, Apple/Mac, Windows 9x, 2000, Windows XP,
Unix,
Microsoft Office, Visio, and AutoCAD,
HTML, XHTML, JAVA Script, Microsoft SQL, and HP-UX.
Transmission Ethernet,
TCP/IP, DHCP, Token Ring, ATM, Frame Relay, ISDN,
DSL, and Cable Data
Management Forecasting,
Planning, Budgeting, Training, RFP Process, Presentation skills, Interpersonal
skills Technical and freelance writer
Languages
Spanish, Italian, French, some Portuguese, and some German.
General Summary
Telecommunications - Saved J & L Comp Service over $10K through research and inventory of current operating and equipment. Programmed voice mail, access codes and stations key assignments on the AS400 computer PBX system. Was able to complete projects faster than contracted vendors, therefore, eliminating the need for their assistance and purchased equipment maintenance supplies. Monitor and maintain proper function of 20-agent calls center and associated ACD reports. Research voice-over IP and electronic commerce for increased productivity Supervised contracted technicians in their projects (i.e., adds, moves, changes, and repair of digital announcer, holiday and night message recorders.) Consulted with the local and long distance telephone companies, PBX, IVRS, ACD and voice mail vendors. Sales and Customer support Developed new customers, ensured order accuracy and on-time performance. Maintained contact with customers for ongoing relations and resolved customer complaints Management - Direct responsibility for supervision, training, counseling and evaluation of employee activities Developed telecommunication goals and strategies. Solved employee and customer conflicts and increased sales. Proven trainer with experience in instructing in all areas of warehouse best practice with emphasis on teamwork. Also consulted incoming and regular students and resolved problems. Administration Financial responsibilities, record maintenance, inventory, accountability, and project management. Education
and Accomplishments: Art
Center College of Design Master of Fine Arts, expected graduation date June 2004; GPA: 4.00/4.00 Deans list, and Alumni officer Member
of Partners/Giving
DeVry University long beach, Southern CaliforniaBachelor of Science in Telecommunications Management, graduated October 2001; GPA: 3.50/4.00 Deans list, Graduated cum lade. Member of IEEE and Toast MastersSavannah
College of Art and Design, Savannah Georgia
Bachelor of Fine Arts, graduated June 1996; GPA: 4.00/4.00 Deans
list, graduated summa cum lade Member of A.K.A (Art for Kids Association) and W.C (Writers Community)Awards and Special Distinctions
Award for best short story, Rio Hondo College Award for collaboration on Toltecas en Aztlan Mural, UC Irvine Award recognition for tactical sales, J&L Comp Service Award recognition for Statistical Knowledge in sales, IT solutions Award for best Senior Project in Telecommunication Management, DeVry University Strengths
Over 6 ½ years of demonstrating experience in troubleshooting Windows NT, and technical writing. Over 3 ½ years of supervisory experience in statistical sales and management. Over 3-½ years experience in Network Topologies, Routing Protocols, Network Security, and Routers. Experience and knowledge in Unix, NT, Novell, Windows 9x, Windows 2000, Macs, and IBMs Quick to solve problems and able to work in a fast passed environment. Experience in LAN and WAN design with expansions and implementations. ExperienceSunset
Strip Tattoo
September 1996 Present
Tattoo
Artist
Design paintings and customized flashes for customers tattooing needs. Design drawings for customers and freestyle tattooing. Design comic strip layouts for Zombie World. Design Murals for Tattoo Conventions. Wholesale Ink Masters
October 2001- December 2002
Merchandise Supervisor I was able to ensure goals were met within applicable time constraints. . I monitored and enforced all company policies and contractual agreements. I communicated with management and union associates to accomplish best warehouse workload. I maintained a flexible attitude which allowed a sudden change in priority. I was able to hire, train, motivate, and evaluate my workers. J & L Computer Service February 1997- March 2002Network
Administrator Supervisor
I was responsible for the administration, support, and troubleshooting of the network, servers and users I was able to plan and configure the LAN and WAN for out-of-state users. I was able to configure and administer 30-40 remote and local users. I was able to configure MS office applications, HP Exchange servers, and resolve hardware/software /network problems. I also helped over 1.5K clients overseas and locals with their IT Problem needs. I supported Telecommunications and PC/Desktop users, and resolve internet and remote users connectivity issues. Advertising National
January 1994 March 1996
Advertising Artist Design story boards that our customers requested Applied computer graphic tools and techniques to create and integrate graphics with animation and video. Design Graphic Design and Commercial Art Prepared artwork for release to outside vendors Maintained department logs and artwork catalogs Converted files from Freehand and CorelDraw to Illustrator Excerpts from Visio, Technical and Freelance Writing, and Project Management Effectiveness
|