COMMUNITY CONSULTATION
 

BEST PRACTICE

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WWW Community Consultation: Best Practice

A LIST OF COMMUNITY CONSULTATION, ENGAGEMENT, PARTICIPATION AND COMMUNITY DEVELOPMENT WEBSITES AND DOCUMENTS.
PLEASE EMAIL ME WITH OTHER COMMUNITY CONSULTATION LINKS SO THAT THIS DIRECTORY CAN HELP  MAKE A  DIFFERENCE TO COMMUNITIES.
IF YOU HAVE  SPECIFIC QUESTIONS ON  COMMUNITY CONSULTATION ISSUES OR REQUIRE BEST  PRACTICE ADVICE ON CONSULTATION PROCESSES,
PLEASE FEEL  FREE TO  CONTACT  ME:

PLEASE NOTE: THE DESCRIPTIONS FOR ALL WEBSITES NOTED BELOW ARE THOSE OF THE WEBSITE DEVELOPERS THEMSELVES

Consultation Guidelines (New Zealand)
Consultation Guidelines for the Ministry of Health and District Health Boards relating to the provision of health and disability services
http://www.moh.govt.nz/moh.nsf/49ba80c00757b8804c256673001d47d0/6f050665da7e6246cc256c2b0077d71d?OpenDocument


International  Association of Public Participation
The International Association for Public Participation, working through it members, helps organizations and communities around the world improve their decisions by involving those people who are affected by those decisions.
http://www.iap2.org/


The A-Z of Effective Participation
Some entries are self-contained, others are signposts to more detailed sections or further reading.
This A-Z covers both topics about participation, and techniques which can be used along the way. Because the field is wide, the entries vary, for example:  Some techniques relate to the general question of how to approach participation, others deal with situation further down the process when a group or groups are acting together.

http://www.partnerships.org.uk/guide/AZpartic.html
Code of Practice on Written Consultation (UK)
Contents          
Introduction by the Prime Minister
General principles
The consultation criteria
http://archive.cabinetoffice.gov.uk/servicefirst/2000/consult/code/consultationcode.htm

Social Inclusion Research Programme Research Findings No. 2
Assessment of Innovative Approaches to Testing Community Opinion
http://www.scotland.gov.uk/cru/resfinds/hcc2-00.asp

Community Engagement: Definitions and Organizing Concepts from the Literature
During the past two decades, researchers have provided evidence to support the notion that the social environment in which people live, as well as their lifestyles and behaviours, can influence the incidence of illness within a population (IOM, 1988). They have also demonstrated that a population can achieve long-term health improvements when people become involved in their community and work together to effect change (Hanson, 1988-89).
http://www.cdc.gov/phppo/pce/part1.htm


Strengthening community participation: Lessons from the Bergville district- (South Africa)
Strengthening community participation in health districts remains one of the most difficult aspects of health sector development in South Africa. In this Kwik Skwiz, the Bergville District Management Team describes two strategies which it has found particularly effective
http://www.hst.org.za/publications/238


Active Democracy: Citizen participation in decision making
Hi, I'm Lyn Carson, welcome to my website. I hope to provide easy access to information which individuals, groups or organisations can use to enhance citizens' involvement in the activities of local, state or federal government. I'm currently a lecturer in applied politics with Government and International Relations in the School of Economics and Political Science, at the University of Sydney, Australia.
http://activedemocracy.net/


Social Science Methodology: Research
Social science Information gateway
http://sosig.esrc.bris.ac.uk/social_science_general/


Ideas for Community Consultation-(pdf format)
A discussion on principles and procedures for making consultation work.  A report prepared
for the NSW Dept. of Urban Affairs and Planning
http://www.duap.nsw.gov.au/planfirst/pdf/principles_procedures_final.pdf


Hearing Young Voices
Consulting children and young people including those experiencing poverty or other forms of social exclusion in relation to public policy development in
Ireland (220 pages, PDF format)
http://www.youth.ie/resources/published_reports

How Young People would Like to be Consulted
A report on findings from interviews with young people as part of the Youth Consultation Research Project
(Australia, 30 pages, PDF Format)
http://www.dlg.nsw.gov.au/Files/Information/casestdy.pdf

Good Practice Participate
Welcome to Good Practice Participate - the site that helps public servants engage successfully with community, voluntary, iwi and Maori organisations.
http://www.goodpracticeparticipate.govt.nz/index.html


Re-inscribing organizational wisdom and courage: (Word)
The relationally engaged organization
Re-inscribing Organizational Wisdom and Courage: The Relationally Engaged Organization

http://www.taosinstitute.net/manuscripts/organizationalwisdom.doc (word document)


Public Dialogue Consortium
Do you envision a world in which communication in the public sphere is humane, constructive, and beneficial to all? We do! We believe such communication is characterized by trust and respect, and we focus on ways that help make this possible
http://www.publicdialogue.org/


Public Conversations Project (PCP)
PCP promotes constructive conversations and relationships among people who have differing values, world views, and perspectives about divisive public issues.
http://www.publicconversations.org/pcp/index.php


Listening to Connect: A Beginning Frame
A template to facilitate effective communication
http://www.taosinstitute.net/manuscripts/listeningtoconnect.doc (word document)


New Tactics in Human Rights
All over the world people are using innovative tactics to help end human rights abuses. In many cases other human rights advocates would benefit from learning about their experiences. The New Tactics database is a collection of these tactics, described in a way that we hope will inspire other human rights advocates to apply them to their own situations. You can search the database for a particular type of tactic, or just browse through to get an idea of the breadth of work being done.
http://www.newtactics.org/en/ToolsforAction


Community participation - Stronger Families Learning Exchange - Australian Institute of Family Studies
The Stronger Families Learning Exchange has worked with a range of projects all over Australia. Our role has been to assist them in using Action Research to improve their community skills and to evaluate the impact of the projects as they go. The projects listed here were funded in the first phase of the Stronger Families and Communities Strategy (2002-2004). Their experience is proving valuable under the second stage of the Strategy (2004-2008).
http://www.aifs.gov.au/sf/sffprojects.html


National Civic League (U.S.)
Strengthening Citizen Democracy by Transforming Democratic Institutions - Since 1894
Are you working to advance citizen democracy and good government in your community?

If so, the National Civic League can help. By informing, uniting and empowering citizens, we are making democratic institutions and systems more accountable, inclusive, and responsive to citizens in thousands of communities across the country.

http://www.ncl.org/


Consultation Guidelines: South Western Sydney Area Health Service (pdf)
What Is Consultation?  Consultation is defined as a range of processes where the South Western Sydney Area Health Service formally seeks the views, opinions and input of the community about health issues and its services and programs.Consultation processes are generally one-off or short term, often organised around a specific topic or issue and designed to gain feedback and views.
http://www.swsahs.nsw.gov.au/corpinfo/commpart/docs/A4%20Consultation%20Guidelines(2).pdf (pdf document)

Removing Barriers: Planning Meetings that are Accessible to All Participants
North Caroline Office on Disability and Health in collaboration with the Center for Universal Design
http://www.fpg.unc.edu/%7Encodh/pdfs/MeetingGuide.pdf


Community participation and empowerment: putting theory into practice
A new Guide to Effective Participation offers a comprehensive framework for thinking about involvement, empowerment and partnership. It also provides an A to Z of key issues and practical techniques for effective participation.
http://www.jrf.org.uk/knowledge/findings/housing/H4.asp#top


Middlesbrough Council (UK) Community Engagement Framework
The original Framework for Engaging with Communities was developed by the Partnership in 2001 and has formed the basis for community engagement by partners since that time.
The Community Engagement Framework and separate Consultation Toolkit build on the strong foundations of the original Framework, updated for contemporary times to reflect current best practice and government direction.

http://www.middlesbroughpartnership.org.uk/it/mbropart/mbropart.nsf/0/e138a8c66bff082b8025706000490de1/$FILE/community%20engagement%20framework%20final.pdf

Quality Planning: Consultation Process (NZ)
Consultation is a process that involves listening as well as talking and providing information. It is a requirement under the Resource Management Act 1991 (RMA). Even when not mandatory, consultation is good practice as a means of identifying/clarifying issues and potentially resolving them early in the process.
http://www.qualityplanning.org.nz/plan-development/consultation/index.php


Consultation Institute (U.K.)
Our Aim: The Institute is designed to help all those engaged in public or stakeholder consultation absorb Best Practice, encourage Innovation and improve its value to decision-makers whilst providing a much needed opportunity for professional networking.
http://www.consultationinstitute.org/


Consultation; Office of Best Practice Regulation (Aust.)
In 2006, the Australian Government adopted a whole-of-government policy on consultation requirements, which sets out best practice principles that need to be followed by all agencies when developing regulation. This policy is based on seven principles for best practice consultation.
http://www.finance.gov.au/obpr/consultation/index.html


Consultation and Engagement Resource Website (Aust.)
This website aims to provide local governments with the information, tools and support to consult effectively. Effective consultation is a fundamental component of a new drive in Victoria to further engage communities in local decision-making processes.Local governments can strengthen their confidence, capacities and connections through engaging their communities. A key tool to achieve this is effective community consultation and, through this, genuine engagement.
http://www.vlgaconsultation.org.au/


Listen Up: Effective Community Consultation (U.K. Audit Commission)
This paper aims to help authorities to secure the benefits that consultation can offer and get good value from the resources that they invest in it. Much good material has already been published on different consultation methodologies, so they are not discussed in detail here.  Instead, this paper concentrates on: http://www.audit-commission.gov.uk/reports/AC-REPORT.asp?CatID=&ProdID=EA01768C-AA8E-4a2f-99DB-83BB58790E34

This page was last edited by Paul Martin on 5 March 2009

Paul Martin

 

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