HEATHER A. BURZYNSKI
3035 E. HOLMES AVENUE
CUDAHY, WI 53110-1326
(414) 769-1520
OBJECTIVE
Information Technology, General Office, Help Desk, or Computer Operator position.
SUMMARY OF QUALIFICATIONS
-Personable and friendly in dealing with the public.
-Excellent customer service skills, through working in a store.
-Works well both individually, and in team environments.
-Up-to-date computer training, including WordPerfect, Microsoft Office, FrontPage, Visual Basic 6.0, SQL, Windows 95, 98, 2000, ME, XP, Typing speed of 30-50 wpm, and HTML/Web Design knowledge.
-Comfortable with mainframes, networks, and Internet.
-Hardware installation hands-on experience, in the classroom.
EMPLOYMENT
VALUE VILLAGE, St. Francis, WI 53235 2/2003-7/2003
Part-time Cashier
-Accepted customer payments, and balanced the cash drawer.
-Answered customer calls, and helped customers find items.
ST. FRANCIS SCHOOL DISTRICT, St. Francis, WI 53235 3/2002-4/2002
Intern
-On-the-job experience in dealing with payroll, revamping the filing system, and sorting mail.
-Operating office equipment (fax machine, copy machine, computer/printer, and mailing machine).
MERCHANDISE OUTLET, Cudahy, WI 53110 10/1998-4/2000
Priced Merchandise/Balloon Counter Worker
-Priced/put out store merchandise.
-Helped customer's find items.
-Answered customer inquiries over the phone.
-Helped fill balloon orders.
ST. FRANCIS REC. DEPARTMENT, ST. FRANCIS, WI 53235 6/1997-8/1997
GENERAL OFFICE (SUMMER SCHOOL HELP)
-Operating office equipment (copy machine, computer/printer, and mailing machine).
-Answering telephone inquiries, alphabetizing files in order, sorting mail, and stuffing envelopes.
EDUCATION
Milwaukee Area Technical College, Oak Creek, WI 53154 1998-2002
Received: Associate Degree in Computer Programming on 5/02.
Participated as member of Association for Information Technology Professionals for one year.
GPA in major: 3.3 (A=4.0)
Received: Award of Excellence in computer programming skills from Milwaukee Area Technical College on 4/01.
Received: Lamp Award for achieving good grades from Milwaukee Area Technical College on 5/02.
St. Francis High School, St. Francis, WI 53235 1994-1998
Received: High School Diploma on 6/98.
Received: Peer Helper Scholarship from St. Francis High School on 5/98.
