call answering service


 


  

  

  

  

call answering service

9-1-1 (nine-one-one) is the emergency telephone number for the North American Numbering Plan (NANP). It is one of eight N11 codes.

Development of 9-1-1

The push for the development of a nationwide emergency telephone number came in 1957 when the National Association of Fire Chiefs recommended a single number to be used for reporting fires. In 1967 the President's Commission on Law Enforcement and Administration of Justice recommended the creation of a single number that can be used nationwide for reporting emergencies. The burden then fell on the Federal Communications Commission, which then met with AT&T in November 1967 in order to come up with a solution. When you're a good listener… Word gets around!.

In 1968, a solution was agreed upon. AT&T had chosen the number 911, which met the requirements that it be brief, easy to remember, dialed easily, and that it worked well with the phone systems in place at the time. How the number 911 itself was chosen is not well known and is subject to much speculation. However, many feel that the number 911 was chosen to be similar to the numbers 2-1-1 (long distance), 4-1-1 (information, later called "directory assistance"), and 6-1-1 (repair service), which had already been in use by AT&T since 1966. Also, it was necessary to ensure that the 9-1-1 number was not dialed accidentally, so 9-1-1 made sense because the numbers "9" and "1" are on opposite ends of the keypad of a phone. Call Center Answering Service: Message and Order Taking 24 hrs.

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