Humor
Check out the Land Rover Anti-FAQ or the
Top Ten
indicators You are a Land Rover Owner. Write your own letter to Land
Rover Engineering courtesy of the Computerized
Hate Mail Generator at cartalk.com.
Independent Reviews
Personal Observations
Seriously, there are a number of features to recommend the Discover.
I even owned one (a year of frustration, anger, and boredom, waiting for
roadside assistance and monthly repairs). Besides the shortcomings noted
in the literature (sluggish acceleration, one of the lowest fuel-economies,
pronounced lean when cornering, long stopping distance, defective trim,
cheap parts, hard to clean), I've noted the following:
One of the world's richest languages (see works of William Shakespeare). Pubs, with their hand crafted beers and ales , songs, darts, and good fellowship. Morris dancing, mumming, and other ritual forms. British Comedy including Monty Python, Red Dwarf, Black Adder, and Douglas Adams and his Hitchhicker's Guide to the Galaxy. The Trifle a fancy desert of sponge cake, custard, fruit, jam, whipped cream...
More suggestions? email them to <craigs@mail.wavetech.net>
Angelfire counter: hits since July 28, 1997
go round and round in circles, never getting anywhere ...
Carousel
Automobiles
where customer satisfaction is just another slogan
Carousel is the only Land Rover dealer within 300 miles. I suppose, given this virtual monopoly position, they see little reason for improvement. When I asked why an oil change costs $41, they explain that when they have the car up on the lift, they "look at it." Apparently, their highly trained mechanics can spot problems that ordinary mechanics (the kind that charge $20 for an oil change) might over look. Presumably these are the same mechanics that used a screwdriver to remove a mirror?
Car won't start? No problem! they have an opening available in 3 or 4 weeks. How's that? Need to go somewhere? That's why they maintain a large fleet of Audi rentals! Is this a service department, or a car rental agency? They often required several days to fix a problem. Once I, left it with them for a full week and they they still could not fix it. My Disco was in their service department on six separate occasions for the same defective door lock before they were actually able to fix it. What's the probability they could accurately diagnose chronic engine malfunctions? Virtually nil.
Poor Human Factors Engineering