Welcome to the Service and Support section of the Janiva Systems site. Our goal is to provide you with the highest level of technical support by providing up to date information, training, installation and helpful tips. Janiva fully supports its full line of HelpDesk Management software by providing industry leading technical support through the Janiva Systems Track-It! Help Desk. Additionally, all Janiva products are supported by our outstanding technical support team. Installation service is provided through a network of developer's trained Authorized Service Providers across Canada. Please feel free to browse our pricing and product detail pages. You will find downloadable files, updates and various Track-It product Support details that may help to answer your questions.