Track-It! v5.0

Track-It! for Windows 2000/98/95/NT is a fully scalable, 100% Web-enabled PC management system with tightly integrated modules for Help Desk, Inventory, LAN/PC Audit, Remote Control, Purchasing, Library, Training, Reporting, 3D Graphing and more.

Track-It! is available in Standard and Enterprise editions. With both editions of Track-It!, you will be able to:

Automate the tracking and escalation of your work orders

Automatically populate your inventory via LAN, diskette or Internet (with Track-It! Web Add-On)

Tap into the power of the web to expand the functionality of your Help Desk

Reduce the workload of your support staff

Reduce your operational costs and increase your efficiency

Plus a lot more.

Track-It!....Add On Modules

Track-It! Web

Allow any end-user or field technician with Internet access to tap into the power of Track-It! from anywhere in the world.

Track-It! Remote

Enable technicians to remotely control any licensed workstation across your LAN from within Track-It!

Track-It! Agent

Fully automate the process of assigning, tracking and escalating work-orders.

Track-It! Receive

Allow end-users to submit their own work-orders via "free form" E-mail.

Track-It! KnowledgeBase

The quickest and easiest way for your first level support staff to solve desktop-related problems. New! Web interface with daily updates.

Priority Support

Quicker answers, direct access to second level support resources and free upgrades.

Power Training

Courses offering quick and easy help to increase your staff productivity and Help Desk ROI.

Professional Services

Implementation, custom programming, help desk analysis and process improvement consulting.