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Frequently Asked Questions
TempTale® Monitor
| Q. Can a TempTale Monitor
be plugged into an interface when not in use? |
| A. No. Be sure to unplug the monitor when prompted.
Leaving the monitor plugged in when not downloading or configuring
will unnecessarily drain the monitor's battery. |
| Q. Can I put the TempTaleD
Dry Ice monitor directly in the dry ice? |
| A. No. Only the probe is designed for this environment.
The actual monitor will not provide optimal performance if the
battery and monitor housing reach temperatures below -30C. In
addition, such extreme temperatures can drain the battery and/or
damage the monitor's internal components. |
| Q. How are TempTale Monitors
tested? |
| A. Each TempTale is put through an accuracy test
before it is sent to the customer. The testing is performed
with a NIST traceable temperature and/or humidity chamber. Some
monitor types receive a 2-point accuracy test, others a 3-point
accuracy test. |
| Q. How does the TempTale
monitor record dates and times? |
|
| A. The TempTale monitor does not
contain an internal clock; all times and dates are based on
the PC that downloads the TempTale. It is important that the
PC clock be accurate in order for times and dates to be properly
displayed. |
| Q. How long does a multi-use
TempTale monitor last? |
| A. A multi-use TempTale monitor has a one-year
warranty. This means that we guarantee the battery life and
accuracy for a one-year period. |
| Q. How often do monitors
need to be calibrated? |
| A. The TempTale product design uses a self-calibrating
circuit. This means that every time a monitor is started, the
microprocessor determines the circuit resistance by using a
high precision resistor in place of the thermistor. This allows
the unit to compensate for any effects the electronic circuit
has on accurate temperature readings over the life of the product.
A properly assembled unit will hold an accuracy of between +/-
0.5° C and +/- 1° C depending on the temperature range in which
it is used. Therefore, a TempTale monitor does not need to be
"recalibrated" over its useful life. |
| Q. Should I wait until prompted
to connect the TempTale & Interface? |
|
A. Yes, only connect (plug in) the monitor when prompted
to do so. Connecting the monitor too soon may cause problems
with the download or configuration.
|
| Q. What is the response time
of the TempTale monitor? |
|
| A. Response time of the TempTale
monitor depends on several factors including airflow, temperature
change and pressure. Since situations differ, Sensitech does
not claim a specification for response time. |
| Q. What are the system requirements
for installing TempTale Manager (TTM)? |
| A.
Pentium 75Mhz with 32 MB of RAM
A hard drive with 20-MB available disk space.
Windows 95/98/2000 or NT4.0 with Service Pack 4
A mouse or other pointing device
A VGA monitor (recommended but not required, with 800 x
600 setting
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| Q. How do I compare humidity
data in a multi-record graph view? |
| A. This answer applies to any secondary sensor
datA. While viewing the Multi-Graph, select "Secondary" in the
Sensor panel located at the bottom right of the Graph View.
|
| Q. How do I install TTM on
a Novell Network? |
| A. Reboot the computer and do not log on to the
network. Install TTM and reboot the computer when prompted -
this time log onto the network. |
| Q. How do I know the TTM
software is reading data accurately? |
| A. All Sensitech software products are thoroughly
tested before they are shipped to customers. For a copy of our
Software Validation Package, contact your Client Services Representative
at (800) 843-8367. |
| Q. How do I make the dates
smaller on the TTM graph printouts? |
|
| A. Change the font size on the Graph
by clicking on View from the Menu Bar. Select Graph Options
from the drop-down menu (must be viewing the Graph to execute
Graph Options). In the dialog box, enter a smaller number in
the box next to "User Font Scale". |
| Q. How do I print Monitor
Label Numbers on the graph legend? |
| A. Within the User Preferences dialog box, change
the option entitled "For Tab Labels Use..." to your desired
setting. |
| Q. Do I need to uninstall
my previous version to upgrade TTM? |
| A. Yes, always be sure to uninstall any previous
versions of TTM software prior to installing your TTM upgrade.
Use the unInstallShield in the TempTale Manager program group.
Note: The uninstaller will NOT remove the TTM data files
you have saved using TTM. When uninstalling, the uninstaller
may ask you if you wish to delete a file that is being shared
by another program. We STRONGLY recommend selecting NO
at this prompt. |
| Q. How do I make the dates
smaller on the TTM graph printouts? |
| A. Change the font size on the Graph by clicking
on View from the Menu Bar. Select Graph Options from the drop-down
menu (must be viewing the Graph to execute Graph Options). In
the dialog box, enter a smaller number in the box next to "User
Font Scale". |
| Q. Can I change the font
in the Tabular view printouts? |
|
| A. Yes, but you must first be in
Tabular View. Click on File from the Menu Bar. Select Print,
and in the print dialog box there is the option to change both
the Data and Header fonts. |
| Q. Will anti-virus
protection software affect my TTM install? |
| A. Yes. For a clean installation, always close
any open programs and temporarily disable all anti-virus protection.
You may need to restart your PC before the changes will take
effect. Install TTM and turn on your anti-virus protection software.
|
| Q. Will TTM run
with Palm Pilot Desktop installed? |
|
A. The Palm Pilot™ Desktop
application includes a feature called "HotSync® " which
locks open the communications port for its exclusive use, even
when the Desktop application is closed. To free up the COM port
for TTM, follow the steps below:
- Run Palm Pilot™ Desktop application.
- Within Palm Pilot™ Desktop, select Setup from the
HotSync® menu.
- On the "General" tab, select the option titled: "Available
only when Palm Pilot™ Desktop is running".
- Click OK. Close the Palm Pilot™ Desktop application
and run TTM normally
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