 |
Technical Support & Repair Services
Many of your technical questions may have already been answered
for you. Check out the technical FAQ's link above. If you don't
find what you need, feel free to contact our East Coast office at
1-800-843-8367 from 8:00 AM to 6:30 PM
Eastern Time for the following products:
- QuickCheck™ Monitor
- QuickCheck™ Manager Software
- TempTale® Monitors
- TempTale® Manager Software
- TagAlert® Monitor
- TripStrip™ Printer
- Cold Chain Manager™ (CCM)
- TempTale® Network (TTN)
- Ryan® Chart Recorder (CR-1)
- Ryan® Humidity and Temperature (HAT)
- Ryan® Universal K (UK)
- Ryan® Multi-Channel Logger (MCL)
- Ryan® RL100
- Ryan® Non-Contact Thermometer (NCL)
- Ryan® Pulp Thermometer (PT)
- Ryan® Cold Treatment Unit (CTU)
|
For Technical Support for the following products, please contact
our West Coast office at 1-800-999-7926
from 8:00 AM to 5:00 PM Pacific Time:
Please be prepared to provide the following information when calling
for Technical Support:
- Name
- Company Name
- Address and Telephone Number
- Product Serial Number
- Software Version (i.e. TempTale Manager v 2.3.8), if applicable
- Operating System (i.e. Windows 95, etc.)
- PC Platform (Laptop or Desktop)
- Interface Type (PC Interface or Interface Plus)
- Detailed description of the problem
|
To submit a request outside the above hours,
you may send an e-mail, click here.
|
