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Frequently Asked Questions
TagAlert®
| Q. Is the TagAlert
unit water-resistant? |
|
| A. Yes. The TagAlert monitor has
been tested and rated at NEMA 6 for water resistance. It is
NOT waterproof. |
| Q. How many datapoints
are there in the TagAlert unit? |
|
| A. The TagAlert monitor is not managed
in datapoints like the TempTale monitors. The TagAlert monitor
is designed for short term, in-transit shipments of up to 10
days in duration. For applications requiring extended monitoring,
a long life unit is available. |
| Q. Can the TagAlert
monitor be programmed with less than 4 alarms? |
|
| A. Yes. The TagAlert monitor has
up to 4 time/temperature alarms. The customer determines how
many of the alarms they will require to be enabled for their
particular application. |
| Q.
Can the TagAlert monitor be programmed in °F? |
|
| A. No. The alarm temperature values
must be provided in °C values only. °F values must be converted
to the nearest 0.5°C value. A conversion chart is included in
the product information section (and in this website) for your
convenience. |
| Q. The LCD indicates
that the alarms programmed into the unit have been triggered.
Why is the 'OK' still visible through the black squares? |
|
| A. The black squares appear over
the 'OK' when an alarm has been triggered. Although the 'OK'
may still be visible through the black squares, if any of the
numbers appear on the LCD, that alarm has been triggered. |
| Q. Can the TagAlert
monitor be downloaded using TTM? |
|
| A. No. The TagAlert monitor was developed
for immediate decision making upon shipment receipt by providing
an 'OK' or indication alarm. It is disposable and NOT downloadable. |
| Q. Can the customer
re-program and re-use the TagAlert monitor? |
|
| A. No. The TagAlert was designed
as a simple, convenient, cost-effective electronic alternative.
It is programmed with a customer specific profile in manufacturing
and is NOT re-programmable. It is a single-use, disposable unit. |
| Q. How do I know
that the TagAlert monitor has been started? |
|
| A. Once the TagAlert monitor has
been started, the 'OK' will appear on the LCD. If any of the
alarms are triggered during the trip, the corresponding number
will appear on the LCD and black squares will appear over the
'OK.' |
| Q.
Can I stop the TagAlert unit once started? |
|
| A. No. Once the TagAlert monitor
has been started, it will continue to take temperature readings.
For this reason, it is important that the monitor is read immediately
upon shipment arrival. |
| Q. Can the TagAlert
unit be used in dry ice applications? |
|
| A. No. The operating range of the
TagAlert monitor is 20°C to 70°C (-4°F to 158°F). Dry ice applications
can potentially go well below 20° (-4°F) which would drain
the TagAlert battery and damage other components of the unit.
The TagAlert monitor should only be used for temperature monitoring
applications between 20°C to 70°C (-4°F to 158°F). |
| Q. How does Sensitech
test their TagAlert monitors? |
|
| A. The TagAlert monitor has met and
surpassed a variety of internal quality, accuracy, and performance
tests, as well as third party, independent product testing and
validation by TÜV Product Services. This extensive testing
assures the overall accuracy and reliability of the TagAlert
design. A Sensitech TagAlert Validation Package is available
for customer review as well as the TÜV final test report. |
| Q. How long does
a TagAlert monitor last? |
|
| A. The TagAlert monitor was developed
as a short term, in-transit temperature monitor for shipments
up to 10 days in duration. Although the operating life of the
TagAlert is 2 months, the AlarmAlert™ feature will accommodate
shipments of up to 10 days only. The shelf life of the TagAlert
monitor is 12 months. For applications requiring extended monitoring,
a long life unit is available as an option. |
| Q.
What is the response time of the TagAlert monitor? |
|
| A. The TagAlert monitor is highly
responsive. It has a response time of less than 10 minutes.
Across the entire operating range of 20°C to 70°C (-4°F to
158°F), the approximate response time is 8 minutes. |
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