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Frequently Asked Questions
Ryan® MCL Soft
| Q. What are the
minimum System requirements for MCLSoft? |
|
| A.
486/ 66 IBM compatible computer (No MAC version is available)
Windows 95/98 with 16mb of RAM
Windows NT 4 / 2000 with 32mb of RAM
Available serial port
A VGA monitor (recommended but not required, with 800
x 600 setting)
A mouse is required to use the zoom feature on the graph.
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| Q. What kind
of cable is used between the computer and Key DownLoader? |
|
| A. A standard serial cable,
with 9 pin connectors, is used. This is sometimes called a "serial
extension cable" or "straight through cable". A "Null Modem"
cable cannot be used. You may obtain a cable through Sensitech
(800) 843-8367 or at any store that carries computer accessories. |
| Q. Can the sensors
be fully submerged? |
|
| A. The standard ambient sensors
cannot be submerged. The sensors are designed to be very moisture
resistant. While the sensors will work in 100% condensing humidity
they are not designed to soak in liquid. If a sensor should
get submerged simply remove the excess liquid and move the sensor
so that it is not in contact with the liquid. If the liquid
penetrated the sensor cover, temporary or permanent deviations
may result. Examine the next few downloads carefully to determine
if service is needed. Waterproof and piercing probes and different
grades of wire are available. Contact Client Services at (800)
843-8367 for more information. |
| Q. The notice
‘Could not Program. No Data Key inserted’ appeared. Why did
this happen? |
|
| A. Seen during Deployment
if the "Deploy" button is clicked and there is no Data Key in
the KDL. Place a Data Key in the KDL and try again. |
| Q.
The light on the MCL flashed red four times when I inserted
a Data Key. What does that mean? |
|
A. Four red flashes are an
error warning that the MCL cannot log data to the key. Possible
reasons include:
- The key may not have been reprogrammed since it was last
removed from an MCL. A key must be redeployed as either
a "Logging Key" or a "Programming Key"
between removal and its next use.
- The Header information may have been distorted. Use the
Key DownLoader and MCLSoft to reprogram the Data Key. Then
use the Data Key to program the MCL again. To continue using
the current MCL program Deploy the data key as a Logging
key.
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