Site hosted by Angelfire.com: Build your free website today!

Developing a Market-Sensitive Enterprise

 

PBD's Market-Sensitive Enterprise service links customer loyalty with profitable growth through three technology-enabled service offerings: marketing transformation, sales transformation, and customer care transformation.

Marketing Transformation: You want to concentrate your time and resources on your most profitable, or potentially profitable, customers. And you can do that by leveraging your customer information to improve the quality and longevity of profitable relationships and in the process, establish an unbeatable market advantage.

Just a few of the ways that PBD can help you turn customers into corporate assets are opportunity analysis and segmentation, ROI tracking, leveraging data mining services, and the use of the latest technology.

Sales Transformation: Our PBD Sales Transformation focus designs and implements new strategies, processes, organizational structures, and technology so that every sales interaction is informed, coordinated, and optimized for customer value. This gives your sales personnel the ability to offer their clients quick, customized, and professional solutions.
Customer Care Transformation: Value is more than understanding customer preferences. It is giving the right product or service to the right customers at the right price. Our integrated customer management solution makes it possible for you to find customer information quickly and effectively, solve their problems, and effectively monitor the level of service provided.

Back