NP Troubleshooting Guide
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Screen Error Messages For
Award BIOS The following messages are examples of messages including errors detected by the BIOS during POST and a description of what they mean and/or what you may do to correct the error. |
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BIOS ROM checksum error - System halted |
The
checksum of the BIOS code in the BIOS chip is incorrect, indicating the BIOS
code may have become corrupt. Contact your system dealer to replace the BIOS. |
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CMOS battery failed |
The CMOS battery is no longer functional. Contact your system dealer for a replacement battery. |
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CMOS checksum error - Defaults loaded |
Checksum of CMOS is incorrect, so the system loads the default equipment configuration. A checksum error may indicate that CMOS has become corrupt. This error may have been caused by a weak battery. Check the battery and replace if necessary. |
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CPU at nnnn |
Displays
the running speed of the CPU. |
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Display switch is set incorrectly
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The display switch on the motherboard can be set to either monochrome or color. This message indicates the switch is set to a different setting than indicated in Setup. Determine which setting is correct, and then either turn off the system and change the jumper, or enter Setup and change the VIDEO selection. |
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Press
ESC to skip memory test |
The user may press Esc to skip the full memory test. |
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Floppy disk(s) fail
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Cannot
find or initialize the floppy drive controller or the drive. Make sure the
controller is installed correctly. If no floppy drives are installed, be sure
the Diskette Drive selection in Setup is set to NONE or AUTO. |
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HARD
DISK initializing |
Some hard
drives require extra time to initialize. |
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HARD DISK INSTALL FAILURE
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Cannot find or initialize the hard drive controller or the drive. Make sure the controller is installed correctly. If no hard drives are installed, be sure the Hard Drive selection in Setup is set to NONE. |
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Hard
disk(s) diagnosis fail |
The system may run specific disk diagnostic routines. This message appears if one or more hard disks return an error when the diagnostics run. |
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Keyboard error or no keyboard present |
Cannot
initialize the keyboard. Make sure the keyboard is attached correctly and no
keys are pressed during POST. To purposely configure the system without a
keyboard, set the error halt condition in Setup to HALT ON ALL, BUT KEYBOARD.
The BIOS then ignores the missing keyboard during POST. |
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Keyboard is locked out - Unlock the key |
This
message usually indicates that one or more keys have been pressed during the
keyboard tests. Be sure no objects are resting on the keyboard. |
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Memory Test: |
This message
displays during a full memory test, counting down the memory areas being
tested. |
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Memory test fail |
If POST
detects an error during memory testing, additional information appears giving
specifics about the type and location of the memory error. |
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Override
enabled - Defaults loaded |
If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set of BIOS defaults designed for the most stable, minimal-performance system operations. |
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Press TAB to show POST screen |
System
OEMs may replace the Phoenix Technologies' AwardBIOS POST display with their
own proprietary display. Including this message in the OEM display permits
the operator to switch between the OEM display and the default POST display. |
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Primary master hard disk fail |
POST detects an error in the primary master IDE hard drive. |
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Primary
slave hard disk fail |
POST detects an error in the secondary master IDE hard drive. |
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Resuming from disk, Press TAB to show POST screen |
Phoenix Technologies offers a save-to-disk feature for notebook computers. This message may appear when the operator re-starts the system after a save-to-disk shut-down. See the Press Tab & message above for a description of this feature. |
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Secondary
master hard disk fail |
POST
detects an error in the primary slave IDE hard drive. |
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Secondary slave hard disk fail |
POST detects an error in the secondary slave IDE hard drive. |