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   What is ERP ?
  Why is ERP necessary?
  What is CRM ?
  Are there any indications of the need for a CRM project?

  What exactly is supply chain management and why is it so important ?
  What is your plan to integrate the supply chain down through the manufaturing process ?
  What is Kerberos?
  Where does the name "Kerberos" come from?
  What are the primary issues regarding supply chain management ?
  What are the expected (if any) relationships between the ERP software tools and SCM software tools? It appears there is overlapping functionality offered in each. Are ERP and SCM vendors working on interfaces or strategic partnerships ?
  What are the top success stories for Web-based EDI and other integrated Supply Chain solutions?
  What benefits have been realized with the use of Project Management Technologies on the implementation of ERP systems ?
 What is medical transcription and who is medical transcriptionist?
 What is the role of medical transcriptionist in healthcare system?
 What makes medical transcription an attractive career choice?
 How long will this profession survive?
 Will this profession survive in India (North India)?
 What is the job security as a medical transcriptionist?
 Where the qualified MT will get the job?
 What is the future of a MT in case of voice recognition system coming in the field?

  What is ERP ?
     Enterprise Resource Planning or ERP is an industry term for integrated, muti-module application software packages that are designed to serve and support multiple business fuctions. An ERP system can include software for manufacturing, order entry, accounts receivable and payable, general ledger, purchasing, warehousing, transportation and human resources.  

  Why is ERP necessary?
     By becoming the integrated information solution across the entire organization, ERP systems allow companies to better understand their business. With ERP software, companies can standardize business processes and more easily enact best practices. By creating more efficient processes, companies can concentrate their efforts on serving their customers and maximizing profit.  

  What is CRM ?
     CRM stands for Customer Relationship Management. It is a strategy used to learn more about customers' needs and behaviors in order to develop stronger relationships with them.  

  Are there any indications of the need for a CRM project?
     Not really. But one way to assess the need for a CRM project is to count the channels a customer can use to access the company. The more channels you have, the greater need there is for the type of single centralized customer view a CRM system can provide.  

  What exactly is supply chain management and why is it so important ?
      SCM is managing the flow of goods, services and information, all the way (two-way) from suppliers of suppliers, to suppliers, to manufacturers, to wholesalers, to distributors, to stores, to consumers and to end-users. The complexity and the cost of supply chains have significantly and continuously increased in the past two decades. At the same time, companies have realized that their customers' satisfaction (or dissatisfaction) was linked to the performance of their supply chain. On the other hand, different companies' (and industry-wide) initiatives have shown the tremendous benefits of just-in-time, zero-stock, total quality, category management, ECR,... just to name a few steps into the business integration potential. SCM is both a source of competitive advantages, and a lever for profit margin. If you are not good at SCM, somebody else will be.  

  What is your plan to integrate the supply chain down through the manufaturing process ?
     The opportunities to integrate the processes of the supply chain are practically unlimited. At this time, we focus on different "dimensions" of the integration:
     · The standards along the supply chain (product coding, data structures,...) for procedures and information systems.
     · The geographic regionalizations and globalization, providing common processes (sourcing, manufacturing and distribution) for several countries, within and across regional trade markets.
      · Out-sourcing and in-sourcing must be constantly re-assessed with a strategic perspective. The integration must allow seamless co-manufacturing, co-packing,... all sorts of collaborative working environments with the business partners.
      A new paradigm is emerging with the integration of business partners and the focus on the core processes: an IT infrastructure must be deployed to support these virtual companies.
 

  What is Kerberos?
    Kerberos is a network authentication protocol. It is designed to provide strong authentication for client/server applications by using secret-key cryptography. A free implementation of this protocol is available from the Massachusetts Institute of Technology. Kerberos is available in many commercial products as well.  

  Where does the name "Kerberos" come from?
    The name Kerberos comes from Greek mythology; it is the three-headed dog that guarded the entrance to Hades.  

  What are the primary issues regarding supply chain management ?
     The primary issue is the regional integration and globalization of the key processes. Information technology and new economic situations allow us to rationalize the use of our assets (production facilities), the sourcing of raw materials and packaging items, the administrative processes.  

  What are the expected (if any) relationships between the ERP software tools and SCM software tools? It appears there is overlapping functionality offered in each. Are ERP and SCM vendors working on interfaces or strategic partnerships ?
    The big software players need to preserve their investments and keep their customers, in spite of the rapid obsolescence of their products. The battlefield is around the architectures and the business models: the right choices are critically important, although they are never absolutely "right" or "wrong" (only some are proved to be useful). There is an emerging paradigm, I think, where these tools will be more "process-centered" than "database-centered", with an extended perspective (i.e. beyond the boundaries of a given company). The capability to interface different systems through XML (or XML-like) standards, in theory, should create an environment where companies could take advantage of the best of both worlds.  

  What are the top success stories for Web-based EDI and other integrated Supply Chain solutions?
    They are two kinds of success stories:
    · On the back-end of the SC: eProcurement of non-traditional items.
    · On the front-end of SC: collaborative sales and promotions management with Extranets (where manufacturers and distributors share the data on the daily base).
 

  What benefits have been realized with the use of Project Management Technologies on the implementation of ERP systems ?
    The benefits of using project management techniques well on ERP systems can be dramatic, but require real discipline and skill in project management. The discipline of project management (done well) requires clear definitions of tasks, individuals assigned to tasks, and real deliverables that mark the end of a task. Emphasis should be placed on work breakdown structures, using earned value techniques (rather than percent complete), and time sheet data entry with regular reevaluation of "estimates to complete". Project teams should include IT, line of business and outside contractors, with an empowered leader for each team. Done correctly, using project management goes a long way to ensuring that ERP projects and on time, within budget and maintain scope  

  What is medical transcription and who is medical transcriptionist?
    Medical transcription is an IT enabled service. It is among the most fascinating of allied health professions where a skilled person is engaged in the process of listening, interpreting, and typing in a specified format the dictation of the physician or any other medical professional regarding the patient's assessment, followup treatment, clinical course, diagnoses, and other pertinent healthcare information in terms of document patient care and facilitate delivery of healthcare services.

Transcriptionists have been misclassified as typist, medical word processors, medical secretaries, and dictating machine operators, but in fact medical transcriptionist is a healthcare specialist or we can also say medical communicator, as he ought to have adequate knowledge of medical terminology, i.e., related to anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and abbreviations in all specialties of medicine. Through the efforts of AAMT (American Association of Medical Transcriptions), visibility and recognition of the profession have increased and accepted.

 

  What is the role of medical transcriptionist in healthcare system?
    It is important to know that all healthcare providers rely to some extent on the skills of medical transcriptionist to provide written documentation of patient care. The reports produced by the qualified medical language specialist are the storehouse of information concerning medical practice. These reports should be free from any sort of medical or grammar errors to provide 100% accuracy to the report as there reports function as legal documentation and fulfill the requirements for insurance reimbursement. They also serve as reference material for scientific research and development in medical technologies. It also serves as a basis for protection of patient's rights and evidence for litigation, and also serves as a safe hand for physician. Thus medical transcriptionists make a significant contribution to the delivery of healthcare. Thus we can say that medical transcription provides unlimited intellectual challenge and opportunity to make a unique contribution to quality patient care and service.  

  What makes medical transcription an attractive career choice?
    Medical transcription provides unlimited intellectual challenge and the opportunity to make a unique contribution to quality patient care and service. Healthcare is a rapidly growing field, and the demand for quality documentation is increasing. The profession provides a high level of job services. Because their services are in demand, transcriptionists are often able to arrange convenient and flexible work schedules. Age restrictions are seldom found, with great value being placed on the experience and knowledge of the mature transcriptionist. Medical transcription can be a lifelong, satisfying career, providing the constant challenge of an expanding and advancing technology. The changes occurring in the healthcare industry promise to provide even more challenges to the forward-looking medical language specialist.  

  How long will this profession survive?
    There should not be any doubt regarding the survival of this profession. As long as the medical field is at service, medical transcription will move side-by-side. The demand of medical transcriptionists is increasing daily.  

  Will this profession survive in India (North India)?
    As it is discussed earlier that the demand of this profession is increasing, and with the incoming of private insurance companies or Health Maintenance Organizations (HMOs), the medical insurance claims will be made through these organizations. For all these work, a legal document will be required for which a medical language specialist is on demand. And moreover, the government hospitals and some charitable run hospitals will also require MTs to maintain the records. So, there is no question of non-survival of this profession in India.  

  What is the job security as a medical transcriptionist?
    As fas as job is concerned there are many companies coming into this field who are giving job as MT-I, MT-II, SMT (senior medical transcriptionist), QA-I, QA-II, QA-III, Supervisor, Trainers, Managers, etc. depending upon the quality you are giving and the type of skills you have. Some companies are also giving immigration assistance to the deserving candidates and to the person who wishes to go to United States or Canada, and above all, a trained medical transcriptionist can also adopt this profession as a home based business.  

  Where the qualified MT will get the job?
   Medical transcriptionists utilize their talents in a variety of healthcare settings, including doctors' offices, public and private hospitals, medical transcription services, insurance companies, and government medical facilities. Medical language specialists work with physician and surgeons in multiple specialties. They work with pharmacists, therapists, technicians, nurses, dietitians, social workers, psychologists, and other medical personnel. All of these healthcare providers rely on information that is received, documented, and disseminated by the medical language specialist.

Some transcriptionists choose to work out of their homes as employees of transcription services or hospitals. Still others provide services as independent contractors. Qualified medical transcriptionists who wish to expand their professional responsibilities may choose to become department heads, supervisors, managers, or owners of medical transcription services. Experienced medical language specialists may become teachers, working in schools and colleges and educating future medical transcriptionists

 

  What is the future of a MT in case of voice recognition system coming in the field?
   Supposing that the voice recognition system is coming into this profession, question may arise in your mind, will MTs face out of this profession? But the thing is not like that, the role of MT is still there because that particular software will not do the proofreading work for the company, and that work will be done by the QAs who have successfully done the basic course of MT and undergone training for QA. So, there is no question of concern that there is any risk to the future of a MT. Further, in fact, these voice recognition systems will help the person while making the templates and thus will reduce the laborious job of typing from scratch. Now the MT may put in some efforts to correct the already done job and proofread of his own job thus increasing his own accuracy. So, he can earn more because of the increased accuracy. Moreover, the technology has always helped human beings to deliver the highly reliable jobs with minimum efforts. As in the case of microbial robots entering into the heart for correcting highly complicated problems, the doctors have found alternate solutions to open-heart surgery, thus decreasing the health hazards. Still the doctors are needed to perform this job.  

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