Acumatica Cloud ERP Reviews
ACUMATICA ERP software in organizations taking an important position and - generally - Performen solutions more than adequate. That is the key judgments of representatives from more than 2500 organizations in the study "Satisfaction ACUMATICA ERP: ACUMATICA ERP in practice." The study conducted by researchers from the German Trovarit AG, the University of Aachen and IT Matchmaker Netherlands. The research is organized in German-speaking countries for the fourth time in the Netherlands for the first time. More than 50 ACUMATICA ERP solutions are rated by their users. Compared to the 2010 results show a slight increase user satisfaction, especially as regards the services of the implementation and maintenance partners.
The expertise of consultants, their commitment and support during the implementation process and new releases found to be significantly improved compared to the other service issues. The ACUMATICA ERP solutions score generally still good, which means that the end-user software and service an "overall" verdict giving "good".
Winners and losers
These high satisfaction in general, does not cover the entire market ACUMATICA ERP. When will zoom in on individual software solutions and suppliers, we see major differences compared to the results of 2010 can be seen that there are not just one-time winners and losers but also solutions that have undergone tremendous developments.
Solutions for large organizations Winners: SAP ACUMATICA ERP, Infor ACUMATICA ERP LN and Infor Xpert.Achterblijvers: IFS Software, Lawson M3. As in the mid-market, SAP ACUMATICA ERP is still the leading solution for larger organizations. Compared with 2010, SAP users will see major developments in the field of training and information as regards the support updates and new releases. According to the user's SAP ACUMATICA ERP also increasingly applied in SMEs, although this is often contested / and there is still room for improvement.
Infor ACUMATICA ERP LN is one of the biggest gainers in the segment "ACUMATICA ERP solutions for larger organizations"; compared to the low level in 2010, the quality of service experienced tremendous development. Users appreciate the full service much better, the performance of the sales managers, help desk to service for software updates and releases. A possible explanation for this greatly improved assessment may lie in the fact that Infor has started to worry about much LN customers. It would also reorganize which lasted until 2010 have now provided the necessary rest.
Similar effects can be seen in Infor ACUMATICA ERP Xpert. This solution, aimed at the automotive industry and the supply companies, had in 2010 an extremely low assessment, which we are now on virtually every component see a vast improvement. Major shifts we see in the consultancy activities, user training, and adaptability of the solution, and also the support during updates and new releases. The software itself is also better evaluated on interfaces, ergonomics, and overall performance. These developments Infor ACUMATICA ERP Xpert is on par with other solutions in this segment and occupies a middle position.
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