1. How do I book?
The preferred method is by telephoning us, Call 07761 907 472
2. How much notice do I need to give you for a booking?
You can book anytime however bookings get very busy so please book as early as possible to avoid disappointment.
3. How much does it cost?
Prices are as stated click here for our
bouncy castle page. Prices will
Not be higher in busy periods.
4. What do the prices include?
All bouncy castle booking prices include local delivery, a small charge may be charged for out of area
deliveries, (please contact us for delivery rates). You will also receive a blower, extension cable, and
safety crash mat, the price also includes set up, inflation and collection.
5. When are your bouncy castles available?
Our castles are available 7 days a week all year round, including Bank Holidays.
6. How long do I get the equipment for?
Most parties are four hours long, Our hire period is six hours long then £5 per hour after.
7. Do you hire overnight?
Yes under certain circumstance this can be arranged, please contact us.
8. Do I have to pay a deposit?
No a deposit will not be required to book your place.
9. How do I pay?
Most people choose to pay cash on delivery, we do not accept credit card payments. Cheques WILL NOT be accepted on
the day . Cheque payments need to be received two weeks before the event.
10. What if I need to cancel?
You can cancel at anytime, please note if you cancel when we arrive a charge of £15 will be charged for fuel.
11. What if it rains?
Most of our castles have built in shower covers so can still be used in showery conditions. Bouncy castles should
not be used in Very heavy rain due to safety reasons. If the weather is to bad we will ring you on the day to
arrange another date.
12. Can the bouncy castle be set up on a slope?
No this is not safe however if it is a very slight slope it may be ok, you will need to discuss this prior to
the booking.
13. How long does it take to set up/inflate/deflate/pack up the inflatable?
The bouncy castles take approx 15 minutes to set up and 20 minutes to pack up. However this is only an estimate,
times may vary depending on which castle you hire.
14. How much space is needed?
We need a 3ft wide clear access to deliver most castles.
You will need to allow a minimum of 4 feet at the front and rear of castle and 2 feet either side this is to allow
access and the blower at rear. Please make sure all dog poo, garden items such as garden toys, swings, slides,
patio furniture, rubbish etc. are removed from the area where the castle is to be sited.
15. When I hire the castle is there anything I need to provide?
We supply all the hardware you will need for the castle, you will need to provide a 240 volts mains power supply,
also you will need to provide 2 forms of I.D. i.e. Drivers Licence, Utility Bill etc. this forms part of the hire
agreement.
16. Do you supply safety instructions?
Yes we provide detailed safety instructions with every hire.
17. Is there an age limit for children using the castle?
Yes all our castles are suitable for children up to and including the age of 12. Anyone older than this will need
to hire our adult castles.
