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Usability
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Webpage Usability Guide

This page contains information on how to make a webpage that is easy to use. This should conform to Jacob Nielsen's usability guide available at: http://www.useit.com

Text

  • Text size is important on a page. Choice of font is also important. Small text can be hard to read, and big text uses too much screen space.
  • CAPITALS CAN BE ANNOYING! It makes the impression that you are shouting at the user.
  • Underlining text makes it appear like a hyperlink and will confuse the user.
  • Italic text should be used rarely. Some people find italic text harder to read.
  • Don't use graphics in place of images. The size of the image to download will increase dramatically the time to view the page the user will lose interest.

Colours

  • Make sure the colour scheme of a page makes the text stand out from the background. Hence, have a good contrast.
  • Use a light coloured background and a darker coloured text.
  • People with vision problems may not be able to distinguish different colour on screen, such as red and blue.

Background

  • If you are using a plain coloured background, make it light.
  • Images can be used on backgrounds. Patterns can be used but make sure the edges of the patterns match up when tessellated.
  • Don't use animated GIF files for a background as it makes the text look like it is moving.
  • When Shockwave and Flash are used, make sure you can skip the animation or have another way to display the same information.

Images

  • Make sure images are small and compressed. Windows bitmaps (BMP) are uncompressed and unsuitable for web downloads.
  • Use JPEG (Joint Photographics Expert Group) images for pictures and GIF (Graphics Interchange Format) for icons, bullet points or small animations.
  • If possible, use an image on a page, or pages repeatedly. Once downloaded to the users computer it can be used again and again.
  • The ALT tab should be used for people who are visually impaired or for users who don't have the ability to display images on their browser.
  • Shockwave and Flash files take time to download, so use if you do use them, make the files small.

Links and Navigation

  • Links should be shown by using the address of a page or by simply writing what the link will do, i.e.: Download, Close, Home etc
  • Links should be visually separated to distinguish one from another. Use a "¦" symbol (vertical line) or enclose the link in square brackets "[..]" etc
  • Use graphic links along with text links so that users who don't have graphics enabled on their browser can still access the pages.
  • If a site is big, then use a site map so that users can find their way around more easily.

Tables

  • Tables are a feature that graphical browsers will have less problems with than a text based browser. Therefore use tables rarely or provide users with another way to view the same information.
  • Tables don't require much time to download so are useful as an alternative for frames.

Frames

  • Frames should be used rarely
  • Make the names of your frames sensible, e.g. side, navigation, top, main etc
  • Many old browsers can't view frames so include a link to a none frames version of your site if you do have frames.
  • Frames use a lot of screen space on smaller monitors, e.g., 14", 15"
  • Frames are made up of individual pages joined together using a main page. To download all these pages will take time and will frustrate the user.

User Interaction

  • Don't have scrolling text that is also a link to another page. Users with disabilities will find it hard to click on the moving target.
  • Use the tab index on a webpage (using the TABINDEX attribute), but we aware that tab index is only available on browsers from Microsoft Internet Explorer 4 upward.

Cascading Style Sheets

  • Cascading style sheets can be useful when you have many similar pages that you wish to have the same look and feel to them.
  • CSS will hold the values of page colours, styles and background images in a single separate file
  • Some browsers don't support Cascading Style Sheets.

Ideas on this page can be found on: http://www.rnib.org/digital/hints.htm

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