Common Blunders That Cause Problems

• When a higher Rebate is introduced, the customer should know that the order will have to be rewritten at the current prices in order to qualify for the rebate. A new MQII should be run to determine what current prices are. This policy should be communicated to the customer.

• Submit an LOI with even the high rank customers, preferable one from FSG. At the very least, communicate the finance intentions of the customer to NYADMIN. Many high priced vehicles cancel on high rank customers because they are finance rejected.

• Make sure that customers know that they have to have a valid stateside driver’s license to take delivery.