Work related with administrative functions, interested in International Relations. My goal is to accomplish professional advancement and personal improvement by helping the organization to achieve its target.

SKILLS & KNOWLEDGE

· IBM and Macintosh PC Compatible Personal Computers.
· Proficient in speaking, reading and writing Spanish, English and French.
· Presently training with Microsoft Office97 software.
· Security training and Life Safety (International Red Cross).

PROFESSIONAL EXPERIENCE:

DHL Worldwide Express - Vienna, VA. Apr 1999 to Present
Courier Driver (IAD Station - AM route) (Part Time)

Transportation (Pick up and delivery) of materials. Assure prompt and proper handling of goods to customers. Responsible for the daily recovery and process of inbound materials from DCA station. Participate in the daily process of package sorting before starting route. Assist other station members with Spanish speaking customers in solving delivery problems.

Auto & Trucks Washing / Detailing - Washington, DC. 1997 to Present

Independent Business on Washing - Detailing Cars and Trucks in the Washington, DC and Dulles, VA areas.

Colonial Parking (Part Time)- Washington, DC. 1994-Present
Cashier/Manager Assistant/Attendant

· Night shift supervisor.
- Supervise personnel, Customer Service.
- Responsible for preparing the daily bank deposits.
· Cashier.
- Reconciliation of tickets and monies received.
· Night shift attendant.

Panic Press, Co. - Washington, DC. 1997-1998
Assistant/Messenger

· Customer Service.
· Translator for Spanish speaking customers and documents.
· Answer phones.
· Send correspondence through mail and fax.
· Pick up and deliver correspondence and products from/to customers.

Charles Smith Co. - Washington, DC. 1992-1994
Maintenance/Engineer Assistant

· Control the day to day operations of the maintenance personnel.
· Complete Apartments' turnover.
· Supervise and maintain units ready for new residents.
· Repair basic electrical, plumbing issues.
· Landscaping and gardening.
· Customer Service and Front Desk duties.

Crystal Gateway Marriott Hotel - Alexandria, VA 1992
Housekeeping Supervisor

· Manage daily operations of housekeeping personnel.
· Successfully performing Customer Service.
· Inventory, purchasing and distribution of supplies.

EDUCATION:

1998 USDA Graduate School, Washington, DC
· Introduction to Computer Concepts and Terminology.

1998 Microcenter Learning Center, Vienna, VA
· Windows 95 Course

1990 Flushing High School, Flushing, New York
· English as a Second Language.

1983-1987 University of Costa Rica, San Jose, Costa Rica
· Fourth year of Bachelor in French Language.
· English and Italian courses.