Professional Experience
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Web Page Designer
1999-Present DMS inc. (t/a The Creative Group), Herndon, VA
- Designed corporate and personal web-sites for clients.
- Maintained web-sites in HTML, Lotus Notes Domino, and Microsoft Front Page formats.
- Web-sites references only given upon request
Network Administrator
1998-Present Netexpress inc.(t/a Bonzai.net), Herndon, VA
- Maintained 3 Microsoft Windows NT 4.0 servers (Lotus Notes Domino Web server, proxy server, and client database/e-mail server)
- Maintained 2 Unix servers (Dial-up server and Xetex server for sales staff.)
- Maintained client database for billing.
- Created new client accounts in both Unix and on a virtual email web server on the internet.
- Trouble shot client connection problems over the phone and when the need arisen, onsite client home/business calls.
- Maintained computers software and hardware for office of 15 computers.
- Designed and maintained web-sites in HTML, Lotus Notes Domino, and Microsoft Front Page.
Assistant Manager
1997-1999 VideoWare House, Reston, VA
- I either performed the opening or closing of the store
- Balanced registers
- Help clean the store with my fellow employees
- Managed employees scheduled duties, along with delegating tasks that needed to be done spur of the moment.
Headed
1996-1998 Ferrum Computer Help Desk, Ferrum, VA
- Managed student run computer help desk
- Developed an MS Access database in order to help answering computer problems that the staff could not answer on their own.
- Dealt with Dean of school and the schools financial board to gain financial assistance to support Help Desk
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Education
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Information Technology and Network Support
1998-present-Computer Learning Center- Manassas, VA
- Upon completion of program, I have been exposed to the topics typically found on the Microsoft Certified Product Specialist in Windows NT Workstation (MCPS) and Certified Novell Administrator (CNA) exams. In addition I have:
- Installed, configured and troubleshot DOS 7.0/6.2 and Windows NT 4.0/98/95/3.1 operating systems
- Supported users in the use of Microsoft Office Suite
- Setup, administered, and troubleshot a Novell NetWare network.
- Upgraded and maintain computer memory, peripheral cards and other hardware.
- Diagnosed and resolved technical problems using customer service helpdesk techniques along with using Support Magic SQL customer service software.
- Installed, configured, and troubleshot Unix and Linux operating systems.
Environmental Science, Biology, Botany
1996-1998-Ferrum College-Ferrum, VA
- I maintained a triple major in Environmental Science, Biology, and Botany in hopes to achieve a bachelor’s degree in for mentioned fields. Also maintained dual minors in Chemistry and Art History.
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