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MARJORIE ROSE KENNEDY

5125 A Beverly Glen Village Lane

Norcross, GA 30092

770-903-1240

Roseb1976@yahoo.com

 

Technical Skills

Programming logic, theory, structured development and software

    development lifecycle

Database Technology (Access, SQL)

Software: Word, Excel, Dream Weaver, Crystal Reports, PowerPoint,

   FrontPage, Flash, Fireworks 5

Java, Visual Basic, HTML, Active Server Pages (ASP), JavaScript, VB

  Script, Java Applets, Java Beans, Swing Applications, XML

Education

 4/02-11/02 Computer-Ed Institute, Marietta, GA

Diploma: Computer Programming w/Web Technology

4.0 GPA

Seven Academic Excellence Awards

Four Perfect Attendance Awards

Designed, created and implemented an Access/SQL database for

   inventory purposes

Work Experience

 July 2002-Present Rack Room Shoes Decatur, GA

MIT

Supervise staff of three to six employees.

Handle monetary transactions, including checks and credit cards with 100% accuracy.

Responsible for nightly deposits of daily total sales.

Consistently maintain and uphold company standards for customer satisfaction.

Train employees in Loss Prevention techniques.

May 2002-July 2002 InterCity Courier Atlanta, GA

Office Manager

Performed accounts receivable and invoicing (bi-weekly billing).

Managed and efficiently dispatched multiple drivers.

Customer Service.

Maintained and managed customer accounts and resolved account issues.

January 2001-May 2002 Apple Courier Smyrna, GA

Customer Service Representative

Accurately placed 100-200 orders daily via incoming calls.

Scanned documents for customer storage.

Assisted with accounting duties.

Developed and maintained new customer accounts while consistently

   keeping a positive attitude and friendly demeanor.

References Supplied Upon Request.