|
VIJAY VIKRAM SHREENIVOS |
New No 52 T.S.V.Koil Street,
Mylapore
Chennai - 600 004
India
044 2495 8173
karpagamekapali@rediffmail.com
PROFESSIONAL SKILLS
|
1. TEAM LEADER - HEWLETT - PACKARD / COMPAQ TECHNICAL SUPPORT |
| 2.
Cisco Certified Network Associate
- Cisco ID –
CSO 10860113 |
| 3. Associate Member of Counterpane - Cryptanalysis and CERT - Incident Analysis |
| 4. Network Security Auditing Tools - Ethereal , Snort , SuperScan, |
| 3. Responsible for spearheading the Reserach and Development Team for HP Latop products |
WORK EXPERIENCE
|
2002 – Till date - M/s Sutherland Global Services Inc., Chennai
TEAM
LEADER §
Joined M/s Sutherland
Technologies Pvt. Ltd as a Help Desk Engineer for the HEWLETT – PACKARD
/ COMPAQ program § With a rich expertise in the areas of both Hardware and Software became one of the very few engineers with 0 % dissatisfied customer reports §
After the merger of HP and
COMPAQ, moved up the hierarchy as SENIOR HELP DESK to assist the
Team Leader in maintaining the metrics as presented by the
Client §
Within a span of 14 months
was promoted as TEAM LEADER § Was responsible to start the Research and Development Team to handle the unresolved cases in the areas of Wireless Networks in Laptops
§ Currently handling a team of 32 technicians in the program
|
|
2000 – 2002 – M/s Sri Karpaga Vinayagar Enterprises, Chennai § Was the Managing partner of the enterprise whose business areas involved Computer Network management, Publishing of Technical / Non-Technical books, Project assistance for Engineering graduates.
§ Clients include J-R Publishing Co., E-Com Consultants
|
|
1998 – 2000 – M/s HI MEM COMPUTERS, Chennai § Joined as a Graduate Engineer.
§
Was involved in several
Software projects undertaken by the company |
EDUCATIONAL BACKGROUND
|
2003 - 2005 Punjabi
University,
Patiala, Punjab MTECH [ I T ]
§
Pursuing a Post graduate
degree through distance education § Currently in the second year of the 2 year program § Specialized in Information Theory and Networking.
|
|
1993 - 1997
Hindustan College of Engineering,
Chennai B.E. Electronics and
Communication Engineering
§
Achieved an aggregate of
75% overall §
Was adjudged the Best Final
year Project for design of Process Control in Biomedical
Engineering
|
AWARDS AND ACCOMPLISHMENTS
|
§ Was one of the six recipients of FOUR STAR certification in the ONTRAC certification program conducted for a group of 40 Team Leaders by QBAR Technologies Pvt. Ltd |
INTERETS AND ACTIVITIES
|
§ Interests include Network Intrusion and detection, Network Security and Cryptography § Is the associate member of CERT – the group responsible for posting new vulnerabilities, attacks and advisories dealing with Network security issues |
