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Helping you get the most out of your computer
Basic Computer Troubleshooting Guide
| Problem
| Possible solutions
|
| computer does not start up when you turn it on
| check the power cord to make sure it is plugged securely into the wall and into the computer.
|
| check the connection between the monitor and the computer
|
| have a computer technician examine the computer for possible faulty hardware
|
| computer operation is unusually slow
| use a hard disk utility program to defragment the hard drive
|
| install additional RAM
|
| computer freezes, ignoring mouse and keyboard
| reboot the computer without shutting down, then reinstall the program you were using
|
| install additional RAM
|
| computer behaving erratically
| run virus checking software to identify and remove a potential virus
|
| run hard disk utility program to check for storage errors
|
