Your data is corrupt. You need to zip your data and e-mail it to the programmers. The instructions to do this are as follows:
Download WinZiP:
1.) Left click start on the bottom left of your screen. 2.) Left click "Control Panel". 3.) Double left click "Add/Remove Programs". 4.) This will display an alphabetical list of all your installed programs, scroll down to 'W's and see if "Winzip" is there. If so, move on to step #6 if not move on to step #5. 5.) Click this link: Download WinZip 8.1 SR-1. Windows will then prompt you to either open or save the file, select open. Once the file is done downloading click "open". Follow the on-screen instructions during the installation. When it is complete move onto the next step.
Zip C:\programfiles\kelly-weston\icimageremote\data & bakdata folder's:
6.) Right click the start button on the bottom left of your screen. 7.) Left click explore. 8.) This will display all of the folders on your computer. On the left portion left click the plus sign next to the folder titled as "program files" *NOTE* You may have to scroll down on the left portion to locate this folder. 9.) Left click the plus next to the "kelly-weston" folder *NOTE* You may have to click the line that states "show the contents of this folder" to see the "kelly-weston" folder. 10.) Left click the "icimageremote" folder. 11.) Left click the "data" folder. 12.) Left click "edit" on the top of this window (right of 'file'). 13.) Left click "select all". All of the files on the right should now be highlighted. 14.) Right click one of the file's on the right and put your mouse over "winzip" then left click "add to data.zip...". 15.) Winzip will then ask you to either use the evaluation copy or buy now, left click "use evaluation copy". 16.) Left click the folder located on the left titled as "bakdata". *NOTE* If there is no folder go to step #20. 17.) Left click "edit" on the top of this window (right of 'file'). 18.) Left click "select all". All of the files on the right should now be highlighted. 19.) Right click one of the file's on the right and put your mouse over "winzip" then left click "add to data.zip...". 20.) Winzip will then ask you to either use the evaluation copy or buy now, left click "use evaluation copy".
E-mail zip's to programmers:
21.) Close this window and open your e-mail program (whether it be yahoo, msn, outlook express etc.) and compose a new e-mail. 22.) Where it says "to:" type in "pomelia@kellyweston.com". Where it says "cc:" type in "cullen@kellyweston.com". Where it says "subject:" type in "your name here BAD DATA". In the body of the e-mail type in a quick explanation of your problem, be sure to include your contact phone number. Attach the two zip's you created earlier (each e-mail program is different but generally you are required to click an "attachment" button and it will ask you where the files are...do the following: After clicking the "attach" button another window will open up, left click directly right of where it says "look in" and left click your local hard disk (usually C:\). This will display all the folders on your computer, double left click the "program files" folder. Double left click the "kelly-weston" folder. Double left click the "icimageremote" folder. Double left click the "data" folder and double left click the file titled as "data" that has an orange icon (it should be the first file displayed). After clicking the "attach" button again another window will open up, left click directly right of where it says "look in" and left click your local hard disk (usually C:\). This will display all the folders on your computer, double left click the "program files" folder. Double left click the "kelly-weston" folder. Double left click the "icimageremote" folder. Double left click the "bakdata" folder and double left click the file titled as "data" that has an orange icon (it should be the first file displayed). *NOTE* If you did not make a zip of the bakdata earlier, then skip this step. Once the e-mail is addressed to the correct people, the subject is written correctly, the body of the e-mail reads correctly, and the e-mail has the correct attachments click the "send" button. Once this has been completed the programmers will receive it, fix your data, and e-mail it back to you with instructions on how to fix your system.
This is an error in an older version of ICImage. To update your ICImage follow these instructions:
Close ICImage:
Close ICImage.
Download update:
Click here to download the latest version. When it asks if you want to save or open, choose open. When it is done downloading hit open.
Run update:
Then hit OK. Then hit Unzip. When it prompts you to overwrite, hit yes to all. When it's done hit ok and close it. Your ICImage is now the latest version and you should not have this problem anymore.
You usually see this error when our server is down. My best recommendation would be to try again an hour later. If by that time you still get the error, give your team leader a call and ask what's the status of our server.
This is most likely due to your own internet connection. Sometimes when a server is running really slow, it will establish a connection, begin to upload and then time out after a while. To fix this you need to call your internet service provider and ask if they are having any technical problems. If they do, ask when it will be taken care of and try again then. Also, call your SCA team leader and ask for the status of our server. If it is down or busy, try back later. If both SCA and your ISP say there is no problems, try turning your computer off for a minute, restart it, and try to upload again.
Close ICImage and hook up your photo source:
1.) Close ICImage. 2.) Hook up your photo source (exp. floppy disk, camera, card reader). 3.) Start ICImage.
Start ICImage and select photo source folder:
1.) Once the program has opened left click 'file' on the top left. 2.) Left click 'preference'. 3.) The third option down in this window will be "photo source". Left click the three little dots right of that. 4.) That will bring up a window titled as "ICMS Remote Photo Source". From here you want to locate where your photos are. EXAMPLE: If they are on your floppy disk scroll up and double left click "A:\" OR if the photos are on your camera, scroll down and look for something like "E:\ OLYMPUS" or "F:\CANON" AND the same goes if they are on a card reader. If a sub menu extends when you double click the folder, double click that as well (i.e. e:\olympus\DCIM100\). Then hit OK Then hit Save and try to import the photo's again.
Close IcImage & Delete the Printers:
1.) Close ICImage. 2.) Left click start located on the bottom left of your screen. 3.) Left click "control panel" (will be in start menu, or in settings within the start menu). 4.) Double left click "printers & faxes". 5.) This should display all of your installed printers, if it does not; left click "show installed printers". From here delete the two "kelly-weston" printers by left clicking them and hitting the "delete" button on your keyboard. *NOTE* If the "tif" printer will not delete try double left clicking the printer and canceling all the print jobs, then restarting your computer, and try to delete it again.
Run the "tifinstall" file:
6.) Left click start. 7.) Left click "run". 8.) Left click the "browse" button. 9.) Left click directly right of where it says "look in" and left click your "C:\" (most likely titled as Local Disk C:\). 10.) Double left click "program files". 11.) Double left click "kelly-weston". 12.) Double left click "IcImageRemote". 13.) This will display the contents of this folder, from here double left click the file titled as "tifinstall". 14.) This will take you back to the run menu. Directly right of where it says "open" should be a path similar to this "C:\program files\kelly-weston\icimageremote\tifinstall.exe". From here put your cursor after the quotation marks (if they are evident, if not, then put your cursor after the last 'e' in 'exe'). Hit space bar. Type in "icimagermt.exe" and hit enter. A black screen will flash by, let it do its thing. Once it has finished try opening ICI and try printing to it again.
