Paul H. Vu
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Over 16 years of experience as a network/web technician and engineer
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Over 4 years of experience in college environment
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Expert knowledge of troubleshooting computer soft/hardware, maintaining
servers, and designing websites
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Open-minded, dedicated, flexible, and a self starter
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Work well under stress, excellent people management skills, strong
communicator
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Ability to deal with a high level of ambiguity, frame problems effectively, and handle multiple priorities
· Extensive experience in working with people of various socioeconomic and cultural backgrounds and disabilities
Institute for Business Performance, CA 1998
Bachelor of
Science, Electrical Engineering
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MS Window NT 4.0 Platform · Audio / Video
Equipment
Laser Technician
10/00 – 10/02
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Managed and oversaw a laser lab that tested and qualified mechanical and laser components
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Tested and troubleshot electronic and PCBs down to component levels
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Actively participated in ISO committee to meet regulations and improve
quality of products
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Initiated and modified manufacturing manuals for LASER
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Analyzed falures and generated ECOs to improve seeder heads PCBs performance
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Tested and evaluated fiber optics and components
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Organized QATs to increase productivity and
generated SPCs to control the quality of LASER
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Managed user accounts, checked security, trained and supported users,
updated existing software and implemented new software
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Archived data, prevented data loss, and monitored server storage space
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Created firewalls and protected computer and server against viruses and
hackers
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Troubleshot and replaced failed devices and added new computers to the
networks
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Built PCs, upgraded hardware, changed motherboard, loaded software and
reconfigured BIOS
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Configured and managed MicroSoft NT
Servers 4.0
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Designed and maintained websites
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Developed and protected the database web interfaces
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Managed the Pilot line prior to acceptance and worked closely with
R&D to develop new products
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Taught classes and trained technicians when new products were
introduced to the mfg line
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Designed experimental protocols to quality products. Selected parts to evaluate testers’
performance between buildings / plant sites
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Implemented cost reduction plans and reduced cycle time
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Met with vendors to discuss and resolve out-of-spec components
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Analyzed technical issues and generated REC to improve quality of
products
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Developed measurement equipments to control production line
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Supervised the Test Maintenance Lab: conducted meetings, communicated
with vendors regarding parts and prices, and created inventory procedures
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Designed experiment plans to isolate / determine root cause of system
failures
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Diagnosed and made recommendations to replace parts to improve
performance and reliability
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Evaluated new software and made recommendations based on business and
technical requirements
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Built and repaired PC, monitors, printers and upgraded and installed
new software
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Created preventive maintenance plans to reduce equipment failures
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Reviewed equipment to select the most appropriate ones to test products
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Led a technical team in the Manufacturing Engineering department for
338X products
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Managed the quality/performance of disc drives at various operations
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Chaired and led weekly meeting to present yield reports and discussed
improvement plans
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Designed/conducted experiments to improve product performance
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Certified technicians and trained foreign engineers on servo performance
and surface analysis tests
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Joined task forces to resolve major technical problems
Registrar
Assistance
02/82 – 5/86
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Assisted students to enroll in classes
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Generated transcripts upon request
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Assisted faculty
to file grading records and mailed grades to students
