|
next Page
| |
Preparing the Disaster-Recovery / Business-Continuation Plan
 | Remember, a disaster plan is
never a fixed finished document -
it evolves and gets better as time
goes by. Therefore, it doesn't
have to be perfect the first time you do it - the important thing
is to get started on it! |
 | Be systematic in your plan -
don't try to outguess Nature and
plan for a flood, a hurricane, a
fire, etc. Instead, look at the
common elements in any disaster:
 | loss of information,
|
 | loss of access to information &
facilities, |
 | loss of people. |
|
 | Make a matrix, with these three
as the columns, and each of your
activities as a row. (Beyond the
obvious, your activities include
things like "accounts receivable,"
"payroll," "real estate
management," etc., depending on your situation.) Then figure out
how you would respond to loss of
information, access, and/or
personnel for each function. |
 | Appoint a second in command. If
the person normally in charge
is injured in the disaster or not available, the second in command
should be named in the plan, and
delegated full authority in this
situation. If you can't name someone,
you have already pinpointed
one of your greatest vulnerabilities! |
 | List individual responsibilities
ahead of time, and assign
specific people to each task. Again, beyond the obvious, this
includes tasks such as notifying your
suppliers where to deliver,
calling your most important customers to tell them what has
happened, calling your Board members,
etc. |
 | Protect critical paper records.
Even in a fully automated
organization, there can be vulnerable records - such as "pending"
contracts, advertising, research,
loan applications, etc. - which
only exist on paper. |
 | Set clear priorities among your
activities. After a disaster,
you will not return everything to normal at the same time. Decide
beforehand the longest amount of time
you are willing to be "dead in
the water" for each of your activities. |
 | Have a backup connection to your
main computer. Make sure that
your main computer (either at your service bureau, your main
office, or your hotsite) can "dial
out" in the event that your
leased-lines are lost, or in the event that you must relocate to
a different site. |
 | Make sure that employees can exit
without a key. This may sound
obvious, but in many organizatons, once the doors are locked at
the end of the day to keep the
customers out, employees staying
late to process work are locked in.
|
 | Keep copies of all of your forms
off site. This includes extra
checks so that you can buy the emergency supplies you need. |
 | Keep a copy of your disaster plan
at home. Make sure it includes
the home phone numbers of the service people you rely on: your insurance
agent, plumber, electrician, etc. |
| |
Notice: These notes are intended to be a supplement, not a substitute, to
attending class.
|