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One
of the most important commitments American Airlines strives to
achieve is safety, on behalf of its passengers and employees.
American has developed several initiatives to help fulfill its
commitment, both in the air and on the ground.
Keeping the customer safe focuses on the physical well being of
passengers, as well as customer service and
transportation initiatives to make every experience with
American Airlines a safe and enjoyable one.
Buckle Up for Safety
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In nonfatal
accidents, in-flight turbulence is the leading cause of
injuries to airline passengers and flight attendants.
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Approximately 60 airline passengers in the United States are
injured each year by turbulence while not wearing their seat
belts.
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Federal
Aviation Regulations (FAR) require passengers to be seated
with their seat belts properly fastened during takeoff,
landing and anytime the "fasten seat belt" sign is
illuminated during flight. Federal Aviation Regulations
(FAR) require passengers to be seated with their seat belts
properly fastened when:
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The aircraft
leaves the gate and until it climbs after takeoff.
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During
landing until the aircraft reaches the gate and comes to a
complete stop.
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Whenever the
"fasten seat belt" sign is illuminated.
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Severe
weather conditions, such as storms or strong headwinds, may
arise during a flight. For these reasons, American advises
it passengers to keep their seat belts fastened loosely
across their lap while seated.
Enhanced Ground Proximity Warning System
The
Ground Proximity Warning System (GPWS) assists pilots in
avoiding navigational errors that could cause a properly
functioning airplane to hit terrain. The GPWS alerts pilots when
an airplane is:
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Flying too
low.
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Descending
too quickly.
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Banking too
sharply.
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Losing
altitude after a takeoff or a go-around.
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Landing with
the landing gear or wing flaps in the wrong position.
Following FAA approval in 1996, American was the first carrier
in the world to begin installing the Enhanced-GPWS on its entire
fleet.
Delays
Flight delays or cancellations may be caused by:
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Inclement
weather.
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Mechanical
difficulty.
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Baggage
transfer delay.
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A catering
problem.
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Late arrival
of an inbound flight, resulting in a delayed departure time
for an outbound flight.
In the event of a cancelled flight, American Airlines will
accommodate passengers on the next flight with available seats
or, in some circumstances, on another airline. If unable to
reroute passengers, American Airlines may provide overnight
accommodations, subject to availability.
Flights are sometimes diverted, or required to land at a
location other than the flight’s intended destination. Medical
emergencies and severe weather conditions are examples of
situations when a flight could be diverted.
On rare occasions, there may be extraordinary events that result
in lengthy onboard delays. These are situations in which an
aircraft is delayed on the ground (other than on an active
runway or taxiway), but does have access to a terminal gate. In
instances like these, American Airlines will ensure its
passengers the essential needs, such as food, water, restroom
facilities and basic medical assistance.
Medical Assistance
American Airlines is an industry leader – the first – to equip
all aircraft with automatic external defibrillators (AEDs).
State-of-the-art enhanced medical kits are also standard
equipment on all aircraft.
American has introduced the SkycAAre program to provide
skilled medical companions for travelers who need limited
medical attention or care during their flight. All medical
companions on American flights are registered nurses, usually
flight nurses.
American purchased 75 percent more oxygen units to meet the
increasing needs of our customers requiring oxygen.
Cabin Air Quality
Three issues that affect air quality in the cabin are:
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Ratio of
outside air to recirculated air
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Ratio at
which outside air is replaced
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Oxygen
content
American Airlines controls the air in its passenger cabins to
keep customers as comfortable as possible and focuses on air
purity through the filtration of recirculated air. The air in
the passenger cabins always contains more oxygen than is needed.
Oxygen makes up 20 percent of fresh air, and the normal oxygen
requirement for sedentary activities, such as sitting on a
plane, requires only 2.4 percent of the amount American provides
– 10 cubic feet per minute (cfm).
The cabin air that passengers breathe is a mixture of fresh air
drawn from outside the aircraft and air that has been
recirculated within the airplane.
Deicing
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American
Airlines spends approximately $30 million annually to
"clean" the wings and control surfaces of the aircraft for
safe flight in cold weather.
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The
deicing process involves spraying various fluids on the
control surfaces of the airplane’s wings and tail, the wings
themselves and, in some circumstances, the fuselage.
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FAA
regulations require the deicing process to be completed no
more than five minutes before takeoff. The fluids used for
the process do not pose significant health risks to American
employees or passengers.
Transporting Hazardous Goods
To
ensure passenger safety for all flights, American Airlines has
approved detailed guidelines and restrictions for the safe
transport of certain materials.
Electronic devices approved for transport include:
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heart
regulators, hearing aids and medical devices are accepted
during all phases of flight.
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cell phones
may be used while parked at the gate and must be turned off
during taxi, takeoff and in-flight.
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portable
electronic devices such as personal computers, electronic
games and toys, audio/video players, camcorders and portable
typewriters may be carried on board and used after takeoff.
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Law
enforcement officials may carry weapons in the passenger
cabin with proper authorization.
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Unloaded
firearms, packed in a crushproof container or hard-sided,
locked suitcase, are allowed in checked baggage only, and
must be accompanied by a declaration form. A passenger is
allowed to check a maximum of 11 pounds of ammunition,
properly packed in the same container as the firearm.
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Recreational
paint guns, without the CO2 cartridge, are acceptable as
checked baggage. It is recommended that passengers alert ATO
(Air Ticket Office) if they are transporting a paint gun.
Restricted Articles
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Stun guns,
knives and military swords must be in checked baggage and do
not require a declaration.
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Dry ice may
be transported when the passenger completes a shipper’s
declaration at check-in, with a $40 USD one-way charge.
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Laser
pointers should be included in checked baggage.
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Tool boxes
may be transported as checked baggage only.
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Medical-assistance devices with magnetic properties require
clearance by special assistance coordinators (SAC).
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Butane hair
curlers, without refills, are acceptable.
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Carbon
dioxide cylinders, with two cylinders fitted in a life
jacket plus two spares, are acceptable.
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All items
listed as Prohibited Articles in Airport Services
Rules and Procedures.
Smoking
As a
result of Federal legislation, effective July 1, 1997, all
American Airlines flights are nonsmoking. A few of American
Airlines codeshare partners do allow smoking on their
planes. |
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