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            Customer Support

So that we can better help you, please be at your computer and have the following information ready:

  1. Complete product title
  2. Exact error message reported (if any) and a brief description of the problem
  3. Your computer’s processor type and speed (e.g. 486 DX2/66, Pentium 90)
  4. Video and sound card make and model (e.g., Diamond Stealth 64 video, Sound Blaster 16 sound)

Online Services with Activision Forums, E-Mail and File Library Support

  • Internet: or
  • America Online: Use keyword "Activision" to locate the Activision forum.
  • CompuServe: 76004,2122 or [GO ACTIVISION]
  • Activision BBS: (310) 255-2146 Up to 33,600 Baud; Settings: 8 Bits, No Parity, 1 Stop Bit (8, N, 1) Note: Support for the multi-player component is provided on-line only.

In the U.S.

Fax: (310) 255-2151, 24 hours a day

FaxBack: (310) 255-2153, 24 hours a day

Mail: Activision, Customer Support, P.O. Box 67713, Los Angeles, CA 90067

Phone: Call our 24-hour voice-mail system for answers to our most frequently asked questions at (310) 255-2050. Or contact a customer service representative at the same number between the hours of 9:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday, except holidays.

Game Hints: To get all the hints for Quake II, just call (900) CALL-2-ID* or (800) ID-GAMES. Calls are 90˘ per minute (must use credit card via 800-ID-GAMES).
*You must be 18 years of age or have parental/guardian permission to call 900-CALL-2-ID.

id Stuff: Call (800) ID-GAMES to order id merchandise and games.

In Australia & the U.K.

For Technical Support:

In Australia, please call 1902 962 000.

In the U.K., please call 0990 143 525.

If you have any comments, questions or suggestions about this game, or any other Activision product, you can contact us in the U.K. on 0181 742 9400 between the hours of 1:00 p.m. and 5:00 p.m. (U.K. time) Monday through Friday, with the exception of holidays.

For Technical Support and Customer Service in areas not listed, please contact your local distributor or Activision via online. (Please note that online support is available in English only.)