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Dana F. Johnson
162 Lilac Court #22
Memphis, Tennessee 38152
901/555-1253

EDUCATION
Doctor of Philosophy in Communication Studies
University of Memphis, anticipated graduation May 2004

Master of Arts in Communication Studies
University of Nebraska, May 1998
Overall GPA 4.00

Bachelor of Arts in French
Minors in Canadian Studies and Imaginative Writing
University of New Hampshire, May 1995
Dean’s List, Spring 1993 and Fall 1994; President’s List, Fall 1993 and Spring 1994


EXPERIENCE
Teaching Assistant
(August 1999 to present)
Department of Communication, University of Memphis
Ø Teach survey communication and argumentation and debate courses.
Ø Taught honors section of communication course, Spring 2002


Teaching Assistant
(August 1997 to July 1999)
Wilson College of Communication, University of Nebraska
Ø Taught survey communication course. Instructors in this program are responsible for all aspects of class administration; writing the syllabus, writing and delivering all lectures, assignments and exams, and determing final grades.


Office Assistant
(Spring 1997 to August 1999)
Graduate Student Association, University of Nebraska
Ø Performed computer lab attendant duties
Ø Instructed students daily on use of various computer-related questions; MSWord, Excel, PowerPoint, SPSS, Adobe , email, Internet, etc.
Ø Helped graduate students with writing assignments using APA, MLA and Chicago-style fomats


Mailroom Assistant
(Summer 1997 and 1998)
Campus Mailing Services, University of Nebraska
Ø Sorted and distributed campus mail for university


Bulk Center Coordinator
(April 1996 to January 1997)
Office of Business Services, University of New Hampshire
Ø Directed all campus bulk and special mailings
Ø Established protocol for center's organization
Ø Liaisoned with campus personnel through all phases of mailings
Ø Assisted local U.S. Post Office training in automated mailing procedures
Ø Created data file management system for center
Ø Performed all Postal Coding, Dupe Detect, Presort and mail preparation processes using Pitney Bowes' SmartMailer software


Assistant Collections Manager
(December 1993 to April 1996)
Office of the Finance Director, University of New Hampshire
Ø Updated student journal log for outstanding accounts
Ø Processed and mailed monthly loan account statements
Ø Researched student files to close out accounts
Ø Maintained general ledger for faculty loans


Office Assistant
(May 1995 to April 1996)
Office of College Advancement, University of New Hampshire
Ø Corresponded with alumni contacts to maintain database activity status
Ø Researched lost alumni for student organizations and other constituencies
Ø Assisted with data management, development, reunion and director-level projects
Ø Trained student workers and alumni publication intern


Office Assistant
(May 1993 to June 1994 and February to May 1995)
Office of the Registrar, University of New Hampshire
Ø Registered students for fall and spring semester courses
Ø Hard scheduled first semester courses for new students
Ø Assisted with on-campus room-scheduling
Ø Processed enrollment verification and history forms for student loan deferments


Class Notes Intern
(May 1994 to May 1995)
Office of Alumni Relations, University of New Hampshire
Ø Performed data entry, copy editing for content and initial edit of final document, Plymouth State Update, quarterly alumni publication


Night Computer Operator
(August 1987 to February 1992)
Durham Village Savings Bank, Durham, New Hampshire
Ø Performed all end-of-day processing: ATM, CD, DDA loan and daily file backup applications on IBM System36 mainframe
Ø Contacted and coordinated with software vendor to resolve processing problems
Ø Acquired extensive proof-of-deposit knowledge, writing with Unisys systems
Ø Initiated bank's operation center security system and nightly building lockup
Ø Outstanding Departmental Employee of the Year, 1990


PERSONAL ACTIVITIES
Recipient, '95 Outstanding 95 Seniors Award
Recipient, 1995 Foreign Language Award, French
UNH Forensics Team, National Championships qualifier 1994 and 1995
UNH Student Alumni Association, Vice President 1994-1995
UNH Student Alumni Association, Division Chair Coordinator 1994-1995
Student Representative, UNH Faculty Continuing Education Committee, 1994-1995
Tutor, UNH Academic Support Services 1993-1995
Member, UNHAA Student Alumni Association Advisory Committee 1995-1996
Member, UNHAA, Publications Advisory Committee 1995-present
UNEB, Graduate Student Association (GSA), Secretary 1998-1999
Delegate, National Association for Graduate/Professional Students 1998
Member, UNEB Non-Traditional Student Orientation personnel 1998
Member, UNEB GSA Executive Committee 1998-1999
Member, UNEB GSA Activities Committee 1998-1999
Member, Southern States Communication Association 1999-present
Member, National Communication Association 1998-present
Disc Jockey, WUMR (91.7 FM) Radio, University of Memphis January 2001-present
Traffic Director, WUMR Radio, May 2001-January 2002
Production Director, WUMR Radio, University of Memphis May 2001-present


REFERENCES
Personal and professional references available upon request