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Academic Qualifications | Experience | Training Experience | Technical and Scientific Activities

Professional Training  | Extracurricular Activities

portuguese

Fernando M. V. Sousa

Faro, Algarve (Portugal)

Experience

- Hilton Vilamoura Grand Vacations Club (Golf Resort & SPA) / Imocom Grupo – Vilamoura.

Vacation Ownership Consultant (Sales Department): 07/2006 – …

Introducing Portuguese and foreigner guests to the Hilton Grand Vacations Club concept (direct sale) through an individual presentation, DM campaigns follow-up, lead generation based on referrals initiatives, internal personal contact (IPC), hosting current members …

- Janela Algarvia: Mediação Imobiliária, Lda. – Faro.

Real Estate Consultant: 02/2005 – 04/2006

Market prospecting, establishing the area commercial plan, direct negotiation with owners and clients, arranging mortgages for clients.

- Fundação António da Silva Leal (Projecto de Desenvolvimento Comunitário “Sol Nascente”) – Faro.

Kinder Garden and Youth Club Coordinator: 02/2000 – 08/2001.

Responsible for defining and implementing strategies at a social housing relocating project with other community agencies, namely schools, families, health services, etc. Coordinating 6 team members.

- Associação para o Estudo e Integração Psicossocial (AEIPS) – Lisboa.

Community Supported Residences Coordinator for Mentally Ill Persons: 05/1999 – 11/1999.

Responsible for giving psychosocial rehabilitation to individuals in a community residence i.e., increasing personal independence and social skills development, crisis management, ....). Coordinating 4 team members.

- Associação para o Estudo e Integração Psicossocial (AEIPS) – Lisboa.

Psychosocial Rehabilitation Technician in Community Residence: 05/1998 – 04/1999.

Integrated in a multidisciplinary team, under supervision of the Residence Coordinator, in charge of the implementation of support strategies for residents established in their personal rehabilitation program (ex., daily individual tasks for an independent living, conflict mediation, ...).

Academic Qualifications

- Escola Nacional de Saúde Pública (Universidade Nova de Lisboa)

Masters in Public Health: Health policy and administration (2001/2004)

- Instituto Superior de Psicologia Aplicada (ISPA, Lisboa)

Degree in Community Mental Health, 1997/1999).

- Escola Superior de Educação (Universidade do Algarve, Faro)

Bachelor in Community Education and Intervention,1994/1997)

Certifications

Trainer – Conselho Cientifico-Pedagógico da Formação Contínua (CCPFC/RFO – 18869/05)

Trainer – Instituto de Emprego e Formação Profissional (EDF 4799/2004 DG)

Training Experience

- Project «Go TIC» - Manage and optimize through IT
Module(s): “Working better” ; “Easier Management” ; - (Projexus Consultores), Faro Hospital (04/2010 - ... )

- Module: Training management (24 h)
Course: Hygiene and safety at work (Atlanco), Faro (06/2010)

- Course: Household budget management (15 h)

From the concept to practical examples – (Existir), Loulé (11 – 12 / 2009)

- Course: Sales techniques (16 hours)

From client prospection to client referrals (level 3) - (Liderança & Autonomia, Lda)

Ditemóveis, Faro (02/2009 - 03/2009)

- Module: Motivation (5*21h=105 hours)

Course: Quality management system (level 2 - 5) - (QUALIX - Qualidade)

Portimão City Council (03/2007 - 06/2007)

- Module: Home and institutional elderly animation activities planning (80 hours)

Course (EFA): Geriatric agent (level 2) - (Associação Portuguesa de Solidariedade e Desenvolvimento)

Faro (06/2006 - 10/2006)

- Module: Animation: Concepts, principles and techniques (35 hours)

Course (EFA): Geriatric agent (level 2) - (Associação Portuguesa de Solidariedade e Desenvolvimento)

Faro (04/2006 - 05/2006)

- Module: Customer service and induction processes (14 hours)

Course (EFA): Family and community helper (level 2) - (Fundação Irene Rolo)

Tavira (01/2006 - 02/2006)

- Module: Interaction and team building in the workplace. (14 hours)

Course (EFA): Family and community helper (level 2) - (Fundação Irene Rolo)

Tavira (11/2005 - 12/2005)

- Module: Socio-cultural animation (42 hours)

Course: Elderly home helper behavioral skills (Soforma, Lda.)

Santa Casa da Misericórdia Loulé (11/2004 - 12/2004)

Professional Training

- Sales course (3º) Gaining commitment and creating urgency – Why Now? (Rick Yeatts - 12 horas); (2º) What’s in it for me? (Randy Boatwright - 12 hours); (1º) Third level solutions: The motivation that gets to yes! (Daniel Green - 12 hours), organized by the Levitin Group (Park City, Utah – EUA) and the Hilton Vilamoura Vacation Club (Vilamoura: March, June and Setember 2008).

- Course: Performance assessment: Techniques and instruments (60 hours) organized by ConPro-Lda. (Tôr), Loulé, November/December 2006.

- Course: Quality Awareness (15 hours) organized by Associação Empresarial da Região do Algarve (NERA), Loulé, February 2006.

- Course: Sales tecnhiques, (18 hours) organized by Associação Empresarial da Região do Algarve (NERA), Faro, January 2006.

- Course: Website structuring (e commerce), (440 hours) organized by Paxforma (Grupo IPFEL – Instituto de Línguas & Informática), Loulé, May/July 2004.

- Course: Training for trainers, (120 hours) organized by Associação Empresarial da Região do Algarve (NERA), Loulé, Março/Maio de 2004. CAP issued by IEFP (Faro) – Valid until 06/2009.

- Course: Business management: Integrated practices for human resources management, (420 hours) organized by Confederação dos Empresários do Algarve (CEAL), Loulé, January/April 2003.

- Course: Conflict Resolution - Negotiation/Mediation, (30 hours) taught by Patrícia Hunter, PhD (International Center for Cooperation and Conflict Resolution, Columbia University, New York), organized by ISPA, March 1999.

Technical and Scientific Activities (Publications & Conferences, ...)

Publications

- Sousa, F. M. V. (2006). Mental health research priorities in Portugal: Perspectives from a Delphi panel of psychiatrists and child and adolescent psychiatrists. Revista Portuguesa de Saúde Pública, 24 (1), 103-114.

- Sousa, F. M. V., & Almeida, S. M. (2001). What if we asked the homeless?!! Needs, preferences, and levels of satisfaction in community services at a Lisbon shelter. Análise Psicológica, 19 (2), 299-312.

- Maria, S. G. S., & Sousa, F. M. V. (2000). Deinstitutionalization and the housing alternatives available to the mentally ill: A new housing model – supported houses. Análise Psicológica, 18 (2), 181-189.

Conferences and Seminars

- Seminar Educação Comunitária e de Adultos “Globalização e Identidade” (ERASMUS, U.Alg., IRIS Hogeschool e Universitat Autonoma de Barcelona) at the U.Alg. 10 a 15 de April, 2000. Presented a paper regarding The «Sol Nascente» Community Development Project: Current situation and future challenges.

- Seminar “Sem-Abrigo. Que presente? Que futuro?” organized by Assistência Médica Internacional, at the Hotel Costa da Caparica, 3rd and 4th November, 1999. Presented a paper entitled “What if we asked the homeless?!! Needs, preferences, and levels of satisfaction with community services in a Lisbon shelter” (Preliminary results).

Extracurricular Activities

- Executive Board Member - Secretary

Associação Social e Cultural da Tôr (Tôr Community Center). 2003-2005.

- University Assembly student representative

Escola Nacional de Saúde Pública (Universidade Nova de Lisboa). 2001/2002.

© Fernando Sousa 2002 - última actualização em: 17 Novembro 2010