911 Call911 Call
Jennifer Wendorf
911: Where is your emergency?
Caller: My emergency is in Eustis, Florida, 24135 Greentree Lane. I need two ambulances. My mother and father have just been killed. I just walked in the door. I don't know what happened. They're dead.
911: Both of them ma'am?
Caller: Excuse me?
911: Both your mother and your father? They are not breathing at all?
Caller: I don't know. I didn't check. I can't get that close; they're my parents.
911: Is anybody there with you, ma'am?
Caller: I have no idea. I don't know who is in the house. I have no...I, I...hang on, there's somebody on the other line.
911: Hello, ma'am?
Caller: Hello.
911: Yes, ma'am.
Caller: OK.
911: All right, ma'am, what's your first name?
Caller: My name is Jennifer. My last name is Wendorf.
911: What makes you think that they have been killed?
Jennifer: There is blood everywhere. Please, as fast as you can...
911: OK, we're on the way. We have law enforcement on the way also. Are you there alone?
Jennifer: I have no idea. There could be somebody in the house.
911: I mean, nobody came there with you?
Jennifer: Who?
911: Nobody is there with you?
Jennifer: My sister is gone, though. I don't know where my sister is. She's gone.
911: What do you mean? She lives there with your parents?
Jennifer: She should be here. She's only fifteen years old. And she's gone. (Jennifer gives dispatcher directions to the house.)
911: All right, ma'am, what I would like you to do is get out of the house and sit outside in your car, OK?
Jennifer: OK.
911: If you're not sure if anybody is still in the house. You can't tell anything's going. . . When you tell me there's blood everywhere, you mean like on the floor, on the walls?
Jennifer: Yes, yes.
911: The floor?
Jennifer: My mom is (sic). I can't go in there. I'm just afraid to leave my room, to leave my sister's room.
911: OK, that's when you came in the front door and went straight into your sister's room?
Jennifer: I walked in the front door and I didn't really pay attention, but I thought my dad was sleeping. Then I went and called my boyfriend to tell him I was home. Then I came back in and I saw blood. Then I ran into the kitchen. My mom was in there. Then I ran to the couch and my dad was there. There was blood everywhere.
911: So your mother's in the kitchen and your father's in the living room? OK, we're on the other line with the law enforcement. We're going to make sure law enforcement is en route out there, OK?
Jennifer: OK. And my sister's gone, and the Explorer's gone.
911: I want you to stay on the phone with me, OK? You don't have a portable phone, do you?
Jennifer: No.
911: You're in your sister's bedroom.
Jennifer: Yes.
911: OK. Is there a way you can lock your door, your bedroom door?
Jennifer: They won't, they won't lock.
911: OK, you can't lock the bedroom door? OK.
Jennifer: Would it be all right if I called somebody, like my grandparents?
911: No, no, you stay on the phone with me. I don't want to tie up the line, OK?
Jennifer: OK.
911: In case there's somebody else in the house, I want you to be in contact with me . . . . Have you touched anything in the house?
Jennifer: No, just the phone.
911: OK. Just bear with me. . . . What's your sister's name, Hon?
Jennifer: Heather.
911: Your sister's name is Heather?
Jennifer: Yes.
911: And what's her last name?
Jennifer: Wendorf.
911: You don't happen to know the tag number on your father's Explorer, do you?
Jennifer: I know the first three letters are P-U-U. And it's an electric blue Explorer, a 1994 model.
911: Your last name is Wendorf, also? We're giving this information to law enforcement on the other line. . . .And what was the first letters on the tag?
Jennifer: P-U-U.
911: What was the last time you heard from your parents and your sister?
Jennifer: Last time I heard from my dad was last night. The last time I heard from my mom was today at my boyfriend's house, and the was around 3 p.m., and then I haven't heard from my sister since this morning.
911: So the last time you talked to your mom was about 3 o'clock this afternoon?
Jennifer: Yes.
911: Is the front door to the house open?
Jennifer: I have no idea. I. . .
911: Well, when you came in, did you lock it behind you?
Jennifer: No. I came in through the laundry door, and it is unlocked.
911: OK. And where is the laundry door? Is that a rear door to the house?
Jennifer: It's kind of off to the side and it goes to the garage.
911: Do you have to go into the garage to get through there?
Jennifer: Yes.
911: And is the garage door open?
Jennifer: Yes.
911: OK.
Jennifer: No, no, no, the garage door is not up. My mom's van is outside. The garage door is not up. There's a main door right to the left of the garage door.
911: I'll tell them to go to that door. That's a side door off the garage?
Jennifer: Yes.
911: I'm going to stay here with you. OK, Jennifer?
Jennifer: Yes.
911: OK, I don't want you to feel like you're here by yourself.
Jennifer: Yes. . . (whisper) Can I go check to see if my parents are even alive?
911: Pardon?
Jennifer: Can I go check to see if my parents are even alive?
911: Do you feel comfortable going up there to do that?
Jennifer: I don't know. I worry for them, but I don't know how long it's going to be until. . .
911: Well it shouldn't be too long before we get there.
Jennifer: (sic) OK, I'll try to stay calm.
911: That's all right, you're going great. You're doing great.
Jennifer: I don't, ma'am, I don't even know your name, but I. . .
911: My name is Belinda.
Jennifer: Belinda, I've seen these things on TV, and I know the things that can happen. But, I can't believe. . . Oh, my gosh. . . Do you know about how long when they're going to get here?
911: Well, let me see. Hold on just a second. . .
Jennifer: I'm so sorry. I'm sorry, I. . .
911: Well, you're doing fine, Jennifer, you're doing fine. OK, the sheriff's department is right in front of the ambulance, and they are just a few minutes away. SO I'm going to let you know when they're there so you can . . . (to a dispatcher) Tell them, tell me, what's the notes. . . where to go to enter, because she don't know the front door's unlocked. I think my notes tell them to go to the side door. . .(to Jennifer) OK, I have an ambulance on the scene. Now, they're going to wait for law enforcement to go in. That's our procedure.
Jennifer: Can I go outside now?
911: Well, I want you to wait and make sure law enforcement's there, then I want you to go out and I want you to let them know where you're going to be coming through at. (to a dispatcher) See if law enforcement's onscene and she'll step out. (to Jennifer) We don't want you to be going through any. . .
Jennifer: Well, the ambulance is out there, aren't they? Someone needs to get in here.
911: They're on-scene. . . OK, if you want to step out the side door. I told them to go to the side door.
Jennifer: I'm just going to lay the phone down.
911: (to a dispatcher) She's going to go step out to the side door. Tell them not to be startled by her. No, she doesn't see them, but she hears them out there.
Nine minutes after the call was received, Lake County sheriff's deputies and ambulance crew arived at the house...
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