"I know you believe you understand what you think I said.
But I am not sure you realize that what you heard is not what I meant"

Last Saturday (June 8th 2002) I saw the above Quotation for the first time. I thought it is extremely interesting.
First, I wanted to find who is the Wise old man that discovered this. After an Internet search,
I could not find a unifying answer. Few people claim the credit.

Here are few results relates to the above:
HARVARD GAZETTE ARCHIVES - 'That Is Not What I Meant At All':
Negotiation Project researchers ease difficult everyday conversations

A Poem That Is Not What I Meant At All

Anti-Cranky Alternatives (Remember the words of Mark Twain:
"Always tell the truth; that way you don't have to remember as much")

Have You Ever Been Misunderstood by a Friend? by Lela Idris (12), at zuzu.org

Copyright Explained (if you have the patience to read it)!
& more Articles from SquareWheels.com

"What lies behind us and what lies before us are tiny matters
compared to what lies within us" --Ralph Waldo Emerson

Communication Maxim - (except the fact that the web pages are Reading Un-Friendly... it contain good stuff)
To fully understand a message, you need to hear more than the words that are spoken or written - the verbals. Verbal communication is with words - not necessarily spoken. Non-verbals include paralanguage (pitch, tone, speed, volume) and visual (body language). Neither paralanguage nor visual communication is possible on the net. Or is it? Shortly after the world went on line, emotion icons - emoticons - started popping up.
I've got a list of emoticons I've collected over the years that you might enjoy - and please let me know of ones I've missed!

Communications - A tool we take for granted

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