WELCOME TO WEBVIEW
My personal web notebook
Excuse me while I post these instructions.
You may pass on to the next pages.
I see eDoghouse is down today.
We apologize for the inconvenience caused.
If you are unaware of how the New.net application was installed on your computer,
we have agreements with the following software companies:
Go!Zilla
BearShare
Mp3.com
iMesh
Babylon
Cydoor
Webshots
GDivx
Kazaa
These companies have agreed to bundle our plug-in with their downloadable software.
If you did not actually visit our website,
http://www.new.net and install our plug-in,
one of these companies is the most likely source of the plug-in on your computer.
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Here are directions to remove the plug-in from the registry.
If you don’t mind, could you please explain the events that lead to the file
disappearing?
If we can gather the information and duplicate it internally we can remedy
this situation in the future.
The procedure below is very detailed.
Please follow each step carefully.
If you have a question or are not sure about a particular step,
please ask as soon as possible.
Also, if you would rather a technician walk you through this procedure
over the phone,
please call us at (626) 229-7800,
Monday through Friday between 8am and 5pm Pacific Standard Time.
Create a backup Registry file in case you experience further problems:
1. Click Start
2. Click Run
3. Type in “regedit”
4. Click OK
5. Highlight “My Computer” on the left
6. Click the Registry menu at the top and select “Export Registry File”
7. Name the file “backup” and save it to your Desktop.
[This is just in case you make a mistake in the procedures below.
Should you do so, locate the “backup” file on your Desktop and
double- click it.
Select Yes and your registry will be restored.]
Check for New.net Startup:
In the left pane of the Registry Editor,
under HKEY_LOCAL_MACHINE, click the “+” sign next to Software
Click the “+” sign next to Microsoft
Click the “+” sign next to Windows
Click the “+” sign next to Current Version
Click on the Run folder
On the right, locate the line that reads “New.net Startup” and
delete it
Remove “New.net Application” from Add/Remove Programs:
Under the same Current Version folder from above,
click the “+” sign next to Uninstall
Locate New.net Application and delete it
Remove the New.net software folder:
In the left pane of the Registry Editor, under HKEY_LOCAL_MACHINE, under “Software”
Locate the “New.net” folder and delete it
Close the open folders above by clicking once on the
small “-“ signs next to them.
Locate “Catalog Entries” folder:
1. Under the HKEY_LOCAL_MACHINE folder,
click the small “+” (plus) sign next to System
2. Click the small “+” (plus) sign next to CurrentControlSet
3. Click the small “+” (plus) sign next to Services
4. Click the small “+” (plus) sign next to WinSock2
5. Click the small “+” (plus) sign next to Parameters.
You should see 2 folders, “NameSpace_Catalog5” and “Protocol_Catalog9”.
6. Click the small “+” (plus) signs next to both of them
7. Inside both folders, you should see a “Catalog_Entries” folder.
Open each of them.
8. Within each of those folders are numbered folders
(i.e. 000000000001, 000000000002, etc.)
For the “NameSpace_Catalog5” numbered folders:
A. First, make note of how many folders there are
B. Highlight the first one
C. On the righthand side, locate the line “Library Path”
D. In that line, the rightmost column should begin with something similar
to “C:\windows” or “%SystemRoot%”.
E. Locate any of the numbered folders that read “C:\windows\newdotnet2_109.dll”
(or similar) in the “Library Path” line
F. Delete only those folders referring to “newdotnet”
G. If needed, rename each numbered folder so that they are all consecutive.
For example, if there were 4 folders and you deleted folders the first 2,
you will need to rename the remaining folders “000000000001”
and “000000000002”.
H. Do this by right-clicking the folder name,
left-click Rename and then type in the new number
(be absolutely sure you don’t delete any of the zeros).
I. Next, highlight the “NameSpace_Catalog5” folder on the lefthand side.
J. On the right, locate the “Num_Catalog_Entries” line.
At the end of this line is a number in parentheses.
K. Edit that number by doing the following:
i. Double-click “Num_Catalog_Entries”
ii. In the small pop-up window, select “Decimal”
iii. Edit the value of the number on the left to reflect the number of
remaining folders (in the case of the example in step G above,
you would enter 2)
iv. Click OK
For the “Protocol_Catalog9” numbered folders:
A. First, make note of how many folders there are
B. Highlight the first one
C. On the righthand side, you will see a line beginning
with “PackedCatalogItem”.
Double-click on that word and a small window will pop-up.
D. In this window, several columns appear with numbers and letters.
At the top of the last column appears a path that will say,
“C:\WINDOWS\NEWDOTNET~.DLL” or “C:\WINDOWS\SYSTEM\…”
followed by a long list of characters.
E. Look through each of the numbered folders and delete only those that
indicate “C:\WINDOWS\NEWDOTNET~.DLL” in the “Edit Binary Value” window
described above.
In other words,
if you find a reference to “NEWDOTNET…” in the “Edit Binary Value” window,
close the window
first (click “Cancel”),
then highlight the numbered folder on the left you were checking and
delete it.
If the folder does not say
“C:\WINDOWS\NEWDOTNET…” in the TOP RIGHT corner only,
DO NOT delete it.
NOTE: You should find it in either 2 or 4 folders total.
If you do not, double-check the folders and if it’s still the same,
just move on to the next step.
F. Rename each remaining numbered folder so that they are all consecutive.
For example, if there were 13 folders and you deleted 2 of them,
you will need to rename the remaining folders “000000000001”
through “000000000011”.
G. Do this by right-clicking the folder name, left-click Rename,
press the “End” key on your keyboard once (next to “Delete”),
press “Backspace” once, then type in the new number
(**be absolutely sure you don’t delete any of the zeros)
and then press “Enter”.
H. Next, highlight the “Protocol_Catalog9” folder on the lefthand side.
I. On the right, locate the “Num_Catalog_Entries” line.
At the end of this line is a number in parentheses.
J. Edit that number by doing the following:
i. Double-click “Num_Catalog_Entries”
ii. In the small pop-up window, select “Decimal”
iii. Edit the value of the number on the left to
reflect the number of remaining folders (in the case of the example
in step F above, you would enter 11)
iv. Click OK
Again, you may close all open folders.
Close the Registry Editor.
Your changes will be automatically saved.
Reboot your computer and attempt to access a website.
See Step 6 (Registry backup) above if you experience other unusual computer
problems.
If your Internet access has been restored,
we recommend you delete the registry backup file by doing the following:
1. On your Windows desktop, locate the “backup” file that was created
in the Backup Registry procedure above.
2. Delete the file and remove it from your Recycle Bin also.
Please let us know if this helps and if you have any further problems or questions.
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