Ok, So I've been working at Pollo Tropical for the past five months. And the longer I've been there, the more stupid these people get! I don't know how much more I can take.
Ok, so we have a value meal and a combo meal. The value meal you just get rice and beans with, and the combo meal, you can get rice and beans plus one SIDE DISH, or any two SIDE DISHES. And at LEAST three times a day, you'll have someone come in and say, let me get the value meal with rice and beans and corn. Ok, cuz that's not the combo meal or anything. And at least twice that, you'll have someone come in and say, let me get the combo meal with corn and plaintains or yucatan fries. PLANTAINS AND YUCCA FRIES ARE NOT SIDE DISHES!!! They are clearly listed under the TROPICAL FAVORITES menu. Does Tropical Favorites look like Side Dishes to YOU? I didn't think so.
Then of course, there's always the people that say, "Can I get two legs, or a leg and a wing?" If you wanted chicken wings why didn't you go to WINGS PLUS? We can't mix white meat and dark meat. We try to keep as much of the chicken together as possible so as not to waste any. And we can't give you two legs either, because that would leave two lonely thighs sitting there on the grill, not being able to be served to someone who wants their meal the NORMAL way.
For the people that come in there knowing what you want, I will forever worship you for making everyones life a little easier. I don't mind if you take a few minutes cuz it's your first time there. But there are some people that go in there at least twice a week and still dont know what they want!!! Arg!!
P.S.~~Our company is cheap, no our combo meals do not include drinks!