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Answers to frequently asked questions...

General Questions

You made us promise to never, ever spell résumé, resume. Can you remind me how to find the right character if my program doesn't have Insert Symbol?
To correctly spell résumé, déjà vu or use any other special character (¢, ©, or ¿ for example), look for the Character Map under your Window's Accessories menu (It may appear directly under Accessories or one level further down under System Tools).  You can copy and paste (or even drag) from the Character Map to your document or you can use the Unicode equivalent. For example: to type the é character directly into your message, make sure Num Lock is on, hold down your Alt key, and type 0233 from the numeric keypad.  If you use a character often, it would be more efficient to learn the code.  The code for the selected character is displayed in the bottom right corner of the Character map window.  With the é selected you see Keystroke: Alt+0233.  Remember that these numbers must be typed from the numeric keypad with number lock turned on!
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Is there an easy way to save multiple attachments I receive in a single e-mail?
Yes there is, at least in Outlook or Outlook Express. (If you are using a different program, there is probably a similar option, tho.)  Select or open the message.  From the menu bar, choose File and Save Attachments.  You can save multiple attachments to the same folder from the Save Attachments dialog box.
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I upgraded to Windows XP, what happened to Scandisk?
It's been retired! To check your hard drive for bad sectors or file system errors, go to My Computer, right click on the drive you wish to check and choose Properties from the shortcut menu.  In the dialog box, click the Tools tab and click the Check Now button under Error-checking.
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