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Jacueline L. Garrett
5305 N.W. Ash, Lawton OK, 73505
(580)357-0654 or (580)917-0920
Jackie-Garrett@sbcglobal.net


Summary

To obtain a position with your company to further my career in Administration
Investigation, Collection of Child Support and I amobtaining a degree in Multimedia Design

Areas of Experties

    Excel
    Word
    PowerPoint
    Mainframe
    Payroll
    E-Mail
    10 Key Calculator
    Communication Skills
    Dealing with irate customers in the public

Experience

Great Plains Improvement Foundation

Child Support Enforcement Specialist

Responsible for enforcing Child Support

    • Monitor child support payments for enforcement: identifies distribution problems using approved child support policy. Drafts appropriate memos concerning distribution for subervisor's signature.
    • Computes detailed arrearages using approved formula to determine arrears.
    • Represents the department/client in administrative hearings and appears in district court as a witness: conducts administrative reviews of tax intercept cases and determines if corrective action is needed. Conducts pre settlement conferences and determines arrearage amounts.
    • Knowledge of statues relating to child support, law enforcement, and administrative law in Oklahoma.
    • Knowledge of child support requirements in other states and countries under the Uniform Interstate Family Support Act of the Federal Social Security Act of relevance to the Oklahoma statues federal regulations. Knowledge of public assistance progams and mediation, negotiations, litigation.
    • Established and maintained effective working relationship with others.
    • Can exersise good judgement in evaluating complex situations: to make social, legal, and finacial decisions: and to communicate effectively, both orally and in writing..
    • Able to pay attentionto detail to insure accuracy.
    • Worked with judicial and administrative courts.
    • Prepare pay histories for court orders for child support to determine the ammount of money owed to a costodial parent.
    • Prepared legal paperwork to freeze bank accounts, driver's license, and filed contempt proceedings.
    • Very efficient in doing legal paperwork without mistakes.
      Berrien County ISD, Math Sciemce Center, Berrien Springs MI

      1996-2000


        Administrative Secretary, Responsible for assisting the Math/Science Department.

        • Received and processed phone calls relating to the Math/Science Center and Language Arts Department.
        • Generated and Processed all mailings.
        • Processed purchasing, invoicing, and text book orders.
        • Able to file Materials presented in a logical, efficient manner for quick retrieval.
        • Accurately prepared state required reports and applications for grants.
        • Accurately typed forms,booklets,survey sheets, and financial statements .
        • Responsible for taking care of at least 200 students in attendance and electives for collage.
        • Prepared travel arrangements for students and the director.
        • Oversee annual statistical data related to Math/Science Center Programs.
        • Able to type atleast 60wpm.
        • Worked under limited or no supervision .
        • Prepared flyers to send out to all stundents and teachers in the Berrien County District for workshops.
        • Able to meet and deal with the public tactfully and courteously while working harmoniously with oth employees.
        • Able to maintain accurate clerical records and to prepare reports from such records.
        • Scheduled rooms, ordered food and kept a budget on all meetings.
        • Coordinated all programs and award programs.
        • Prepared presentation on Powerpoint .

        Whirlpool Financial, Benton Harbor, MI 49022

        Administrative Assistant

        • Responsible for the schedule of 8 to 10 supervisors and their employees .
        • Can work productively while handling frequent interruptions.
        • Have tact and discretion in handling highly confidential matters.
        • Scheduled meetings and travel arrangements .
        • Prepared presentation documents .
        • Prepared Semi-Monthly payroll reporting for all non-exempt staff, ensuring 100% accuracy.
        • Helped employees with daily software, including Lotas, WordPerfect, Word, ect.
        • Supported managers in statistical preparation, month end letters, spreadsheets, and other projects as assigned.
        • Assisted the Bankruptcy and Automobile Departments with a staff of 17-25 people.
        • Processed titles ensuring that the proper lien holder was on the correct title.
        • Developed and implemented reportsfor those specific areas, including sending out staements on Bankruptcy accounts.
        • Handled long and detailed payment histories of auto loan customers.
        • Answered the overflow of call-ins in the Bankruptcy and Auto Loan departments .
        • General filing,typing,copying,and faxing.
        • Handled the write-off accounts and took care of sending to an outside collection agency.
          Community Hospital, Watervliet, MI

          1989-1990


            Switchboard Operator

            • Handled eight lines, incoming and outgoing calls to the entire hospital.
            • Beeped doctors and nurses when their assistance was required
            • Called the code blues when the alarms went off.
            • Handled payments of hospital bills
            • Used Lotas to bill the Medicare billing
            • Kept a general reception area.

            Education

            • Cameron University - Currently Attending.

            2004-Still going

              • Obtaining degree in Multimedia Design.

              Attending

                  Attended Many Conferenced for Child Support Enforcement.

                2000-ongoing

                    Van Buren Skill Center, Obtained a 1 year certificate in Data Processing.

                  1988

                      Duncan High School, Duncan Oklahoma - Graduated.

                    1984


                      Awards

                          Best of the Best - Caseworker of the year for Lawton Child Support Enforcement.

                        2005

                            Employee of the Month for Child Support Enforcement

                          2004-2005

                              Employee of the month for Whirlpool Finacial. Recieved this award 2 times in a 4 years and you are only eligible once a year

                            1990-1996

                                WES Excellence Award for Whirlpool Financial, received this award for leadership, accomplishments, and other criteria.

                              1990-1996

                                  Placed 2nd in business courses in state competition in Oklahoma

                                References

                                  Furnished Upon Request