This device is not configured correctly. (Code 1)
To update the drivers for this device, click Update Driver. If that doesn't
work, see your hardware documentation for more information.
Solution button: Update Driver
This code
means that the system has not had a chance to configure the device. To resolve
the problem, follow the instructions in the Device Status box. In addition, you
may be able to resolve this issue by removing the device in Device Manager, and
then running the Add New Hardware wizard from Control Panel.
Depending on which device is failing, you may see either of two
different messages. This code means that the device loader (DevLoader) did not
load a device. When this device is a Root Bus DevLoader (for example, ISAPNP,
PCI, or BIOS), the following message is displayed
Windows could not load the driver for this device because the
computer is reporting two <type> bus types. (Code 2)
Contact your computer manufacturer to get an updated BIOS for your computer.
where <type> is ISAPNP, PCI, BIOS, EISA, or ACPI.
Solution button: None
When the device is not a root bus DevLoader, the following message is displayed
The <type> device loader(s) for this device could not load
the device driver. (Code 2)
To fix this, click Update Driver to update the device driver.
where <type> is the DevLoader such as FLOP, ESDI, SCSI, and so on.
Solution button: Update Driver
In addition
to following the recommended solution, try removing the device from Device
Manager, and then running the Add New Hardware wizard.
The driver for this device may be bad, or your system may be
running low on memory or other resources. (Code 3)
To update the drivers for this device, click Update Driver. To check your
computer's memory and system resources, right-click My Computer on your
desktop, click Properties, and then click the Performance tab.
Solution button: Update Driver
As an alternative, use Device Manager to remove the device and then run the Add
New Hardware tool in Control Panel.
This device is not working properly because one of its drivers
may be bad, or your registry may be bad. (Code 4)
To Update the drivers for this device, click Update Driver. If that doesn't
work, run Scanregw.exe (click Start, click Run, type Scanregw.exe, and then
click OK) to check your registry.
Solution button: Update Driver
This code indicates that the .inf file for this device may be incorrect or the
registry may be damaged. This error code is displayed if the .inf file
specifies a field that should be text, but is binary instead.
In addition to following the recommended suggestions, use Device Manager to
remove the device and then run the Add New Hardware tool in Control Panel. If
you continue to receive this error code, please contact the hardware's
manufacturer for an updated .inf file.
The driver for this device requested a resource that Windows does
not know how to handle. (Code 5)
To fix this, click Update Driver to update the driver for this device.
Solution button: Update Driver
This code indicates that there was a device failure due to the lack of an
arbitrator. If a device requests a resource type for which there is no
arbitrator, you receive this error code.
To resolve this problem, update the driver as suggested, or use Device Manager
to remove the device and then run the Add New Hardware tool in Control Panel.
Another device is using the resources this device needs. (Code 6)
To fix this, shut down your computer, turn it off, and then change the
resources for this device. When you have finished, start Device Manager and
change the resource settings for this device
Solution button: Hardware Troubleshooter
This code means that there is a conflict between this device and another
device.
The message text that is displayed for this error is specific to
the driver or enumerator. If the driver does not provide information as to why
it failed, the following message is displayed:
The drivers for this device need to be reinstalled. (Code 7)
To reinstall the drivers for this device, click Reinstall Driver.
Solution button: Reinstall Driver
This code means that no configuration can be performed on the device.
If the device works correctly, you do need not to perform any steps to correct
the code. If the device does not work correctly, use Device Manager to remove
the device and then run the Add New Hardware tool in Control Panel. If you
continue to receive this error code and the device does not function properly,
check with the hardware manufacturer for an updated driver.
Several different error messages can be
displayed for this error code. This code means that the device loader
(DevLoader) for a device could not be found. For example, the .inf file for the
device may refer to a missing or invalid file.
The following error situations are included in this error code:
This device is not working properly because Windows cannot load
the file <name> that loads the drivers for the device. (Code 8)
To fix this problem, run Windows Setup again using your Windows CD-ROM.
where
<name> is the system DevLoadert that cannot be found.
Solution button: None
This device is not working properly because Windows cannot find
the file <name> that loads the drivers for the device. (Code 8)
To fix this problem, click Reinstall Device to reinstall this device.
where
<name> is the DevLoader that is missing.
Solution button: Reinstall Driver
This device is not working properly because the file <name>
that loads the drivers for this device is bad. (Code 8)
To fix this problem, click Update Driver to update the drivers for this
device."
where
<name> is the name of the DevLoader.
Solution button: Update Driver
Device failure: Try changing the driver for this device. If that
doesn't work, see your hardware documentation. (Code 8)"
Solution
button: Update Driver
For most cases, the resolution is to reinstall
or update the driver. As an alternative, use Device Manager to remove the
device and then run the Add New Hardware tool in Control Panel. If you continue
to receive this error code, contact the hardware's manufacturer about updated
drivers.
When the problem DevLoader is a system DevLoader, Windows should be
re-installed because this driver is built into the Vmm32.vxd file.
The text for this error code varies, depending on whether or not
the device is BIOS/ACPI enumerated. If this is a BIOS or ACPI enumerated
device, the following text is displayed:
This device is not working properly because the BIOS in your
computer is reporting the resources for the device incorrectly. (Code 9)
Contact your computer manufacturer to get an updated BIOS for your computer.
Solution button: None
If this is not a BIOS or ACPI enumerated device (such as an add-in adapter or a
device that was plugged in to the computer), the following text is displayed:
This device is not working properly because the BIOS in the
device is reporting the resources for the device incorrectly. (Code 9)
Contact the device manufacturer to get an updated BIOS for your device.
Solution button: None
This code means that the information in the registry for this device is
invalid.
It may be possible to resolve this error by using Device Manager to remove the
device and then running the Add New Hardware tool in Control Panel. If you continue
to receive this error code, contact the hardware's manufacturer for the proper
registry settings or updated drivers.
If the device has a "FailReasonString" value in its hardware
key, that string is displayed as the error message. The driver or enumerator
places this registry string value there. If there is no
"FailReasonString" in the hardware key, the following generic error
message is displayed:
This device is either not present, not working properly, or does
not have all the drivers installed. (Code 10)
Try upgrading the device drivers for this device.
Solution button: Update Driver
To resolve this error code, make sure the device is connected to the computer
correctly. For example, make sure all cables are plugged in fully and that all
adapter cards are properly seated. Follow the suggested solution button and
update the device driver. It may be possible to remove the device and redetect
it using the Add New Hardware wizard.
Windows stopped responding while attempting to start this device,
and therefore will never attempt to start this device again. (Code 11)
For more information, look up ASD in Windows Help.
Try upgrading the device drivers for this device.
Solution button: Update Driver
To resolve this error, run the Automatic Skip Driver utility from the System
Information tool. If the problem persists, contact the hardware manufacturer
for updated drivers.
This device cannot find any free <type> resources to use.
(Code 12)
If you want to use this device, you must disable another device that is using
the resources this device needs. To do this, click Hardware Troubleshooter and
follow the instructions in the wizard.
where <type> is a resource type (IRQ, DMA, Memory, or I/O).
Solution button: Hardware Troubleshooter
This code means that one of the resource arbitrators failed. This can occur if
the device is software configurable and it does not currently have a resource
(if the system is out of resources). For example, all the interrupts are in
use, or the device requests a resource that is currently in use by another
device that will not release the resource.
To resolve this problem, follow the instructions in the Hardware Troubleshooter.
In addition, see the "Troubleshooting Conflicting Hardware" topic in
Windows 95 Help, or see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q133240
TITLE: Troubleshooting Device Conflicts with Device Manager
This device is either not present, not working properly, or does
not have all the drivers installed. (Code 13)
To have Windows detect whether this device is present or not, click Detect
Hardware.
Solution button: Detect Hardware
This code indicates that the device driver did not find the hardware.
To resolve this error code, follow the recommended solution. As an alternative,
use Device Manager to remove the device and then run the Add New Hardware tool
in Control Panel.
This device cannot work properly until you restart your computer.
(Code 14)
To restart your computer now, click Restart Computer.
Solution button: Restart Computer
To resolve this error code, shut down Windows, shut down your computer, and
then turn it back on.
This device is causing a resource conflict. (Code 15)
To resolve the conflict, click Hardware Troubleshooter and follow the
instructions in the wizard.
Solution button: Hardware Troubleshooter
This code means that the device's resources are conflicting with another
device's resources, likely caused by re-enumeration.
To resolve this problem, follow the instructions in the Hardware Troubleshooter.
In addition, see the "Troubleshooting Conflicting Hardware" topic in
Windows 95 Help, or see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q133240
TITLE: Troubleshooting Device Conflicts with Device Manager
Windows could not identify all the resources this device uses.
(Code 16)
To specify additional resources for this device, click the Resources tab and
fill in the missing settings. Check your hardware documentation to find out
what settings to use.
Solution button: None
This code means that the device was not fully detected. When a device is not
fully detected, all of its resources may not be recorded.
To resolve this error code, click the Resources tab in Device Manager to
manually enter the settings.
The driver information file <name> is telling this child
device to use a resource that the parent device does not have or recognize.
(Code 17)
To fix this, click Update Driver to update the drivers for this device.
where <name> is the .inf file for the device.
Solution button: Update Driver
This code means that the hardware is a multiple-function device and the .inf
file for the device is providing invalid information on how to split the
device's resources to the child devices.
To resolve this error code, use Device Manager to remove the device and then
run the Add New Hardware tool in Control Panel. If you continue to receive this
error code, please contact the hardware's manufacturer about an updated .inf
file.
The drivers for this device need to be reinstalled. (Code 18)
To reinstall the drivers for this device, click Reinstall Driver.
Solution button: Reinstall Driver
This code means that an error has occurred and the device needs to be
reinstalled.
To resolve this issue, follow the recommended solution. If that does not work,
try removing the device from Device Manager and then running the Add New
Hardware Wizard in Control Panel.
Your registry may be bad. (Code 19)
To check your registry, click Check Registry. If the registry is bad, Windows
will restart your system and go back to a previous registry that is good.
Solution button: Check Registry
This code means that the registry returned an unknown result.
To resolve this issue, follow the recommended solution, which will run
Scanreg.exe. If this does not resolve the issue, type "scanreg
/restore" (without quotation marks) from a command prompt. Finally, remove
the device from Device Manager, and then redetect it using the Add New Hardware
tool in Control Panel.
Windows could not load one of the drivers for this device. (Code
20)
To fix this, click Update Driver to update the drivers for this device.
Solution button: Update Driver
This code means VxD Loader (Vxdldr) returned an unknown result. For example,
there could a version mismatch between the device driver and the operating
system.
To resolve this issue, follow the recommended solution. If that does not work,
try removing the device from Device Manager and then running the Add New
Hardware Wizard in Control Panel.
Windows is removing this device. (Code 21)
Close this dialog box, and then wait a few seconds. If this problem continues,
restart your computer.
Solution button: Restart Computer
This code means that the device has a problem that may be resolved by
restarting your computer.
To resolve this error code, shut down Windows, turn off your computer, and then
turn it back on.
The text displayed for this error code differs depending on the
circumstances.
This device is disabled. (Code 22)
Click Enable Device to enable this device.
Solution
button: Enable Device
This device is not started. (Code 22)
Click Start Device to start this device.
Solution button: Start Device
This device is disabled. (Code 22)
You can't enable this device because it has been disabled by a Windows driver.
Solution
button: None
This code means that the device is either
disabled or has not started.
To resolve this error code, follow the recommended solution. For the third
case, try removing the device in Device Manager, then redetecting it using the
Add New Hardware wizard. If the problem persists, try a clean boot to rule out
software interference. If the error persists, contact the hardware
manufacturer.
The text displayed for this error code differs depending on the
Circumstances.
This display adapter is functioning correctly. (Code 23)
The problem is with the main display adapter. To view the properties for the
main display adapter, click Properties."
Solution
button: Properties
This display adapter is functioning correctly. (Code 23)
The problem is with the main display adapter. Fix the main display adapter, and
then this display adapter will work.
Solution
button: None
The loaders for this device cannot load the required drivers.
(Code 23)
To update the device drivers, click Update Driver.
Solution
button: Update Driver
This code means that the device loader delayed
the start of a device and then did not inform Windows when it was ready to
start the device.
To resolve this error code, verify the settings for the primary display adapter
in Display properties. Try removing the primary and secondary display adapters
from Device Manager, and then rebooting to allow Windows to re-enumerate these
devices. Verify that the drivers are current and installed correctly.
For devices other than display adapters, follow the recommended solution. If
that does not work, try removing the device from Device Manager and using the
Add New Hardware wizard to redetect the device.
The text displayed for this error code differs depending on the
type of device (legacy or Plug and Play).
This device is either not present, not working properly, or does
not have all the drivers installed. (Code 24)
To have Windows detect whether this device is present or not, click Detect
Hardware.
Solution
button: Detect Hardware
This device is either not present, not working properly, or does
not have all the drivers installed. (Code 24)
Try upgrading the device drivers for this device.
Solution
button: Update Drivers
This code means that the device was not found
(for example, it is missing or is not working properly).
To resolve this error code, follow the recommended solutions. If the device
still does not work, make sure the device is connected to your computer
correctly. For example, make sure all cables are correctly installed, or that
the adapter cards are properly seated in their slots.
Windows is in the process of setting up this device. (Code 25)
To complete the setup, click Restart Computer to restart you computer.
Solution button: Restart Computer
This problem typically exists only during the first and second boots after
Windows Setup copies all the files. As such, if this code is identified, it is
likely an incomplete installation.
To resolve this issue, follow the recommended solution. Reinstalling Windows
may be required, depending on whether or not the reboot resolves the issue.
Windows is in the process of setting up this device. (Code 26)
To complete the setup, click Restart Computer to restart you computer.
Solution button: Restart Computer
This code means a device did not load. There may be a problem in the device
driver or not all the drivers were installed.
To resolve this error code, follow the recommended solution. If this does not
work, use Device Manager to remove the device and then run the Add New Hardware
tool in Control Panel. If you continue to receive this error code, check with
the hardware's manufacturer or the Microsoft Software Library for an updated
driver.
Windows can't specify the resources for this device. (Code 27)
Click the Resources tab, and then select the basic configuration for the
resources this device uses. To see which resources this device uses, see the
documentation for this device.
Solution button: None
This code means that the portion of the registry describing possible resources
for a device does not contain valid entries. For example, the device is marked
as configurable, but the configuration information in the .inf file is set to
hardwired.
To resolve this error code, use Device Manager to remove the device and then
run the Add New Hardware tool in Control Panel. If the device still does not
work, consult the hardware manufacturer for updated drivers or further
assistance.
The drivers for this device are not installed (Code 28).
To reinstall the drivers for this device, click Reinstall Driver
Solution button: Reinstall Driver
This code means the device was not installed completely.
To resolve this issue, follow the recommended solution. If that does not work, try
removing the device from Device Manager and using the Add New Hardware wizard
to redetect it. You may need to obtain updated drivers if the error still
occurs.
This device is disabled because the BIOS for the device did not
give it any resources. (Code 29)
You must enable the device in the BIOS. See your hardware documentation for
details, or contact your computer manufacturer to get an updated BIOS.
Solution button: None
This code means that the device has been disabled because the device does not
work properly and cannot be made to work properly with Windows. This code may
also be present if the device is intentionally disabled in the BIOS.
You may be able to resolve this error code by enabling or disabling the device
in the computer's CMOS settings. Windows cannot override this setting. Please
contact the computer's manufacturer for assistance with using the computer's
CMOS configuration program.
This device is using an Interrupt Request (IRQ) resource that is
in use by another device and cannot be shared. You must change the conflicting
setting or remove the real-mode driver causing the conflict. (Code 30)"
Solution button: None
This code means that an IRQ cannot be shared. This may occur when a PCI/EISA
SCSI controller is sharing an IRQ that is also in use by a real-mode device
driver that Windows cannot change.
To resolve this error code, remove the real-mode driver that is using the same
IRQ as this device. The real-mode driver may be loading in the Config.sys or Autoexec.bat
file.
This device is not working properly because <device> is not
working properly. (Code 31)
To view the properties for <device> and see why it is not working, click
Properties."
where <device> is the dependent device that must be fixed in order for
this device to work properly.
Solution button: Properties
This code appears when a device is dependent on another device to be
functioning correctly. This does not include devices that are enumerated by the
parent device.
The Properties button displays the properties for the other device. More than
likely, the other device will also have one of these Device Manager error
codes. Follow all the recommended solutions. If the devices still do not work,
remove them from Device Manager and use the Add New Hardware wizard to redetect
them. Finally, consult with the hardware manufacturer for updated drivers.
Windows cannot install the drivers for this device because it
cannot access the drive or network location that has the setup files on it.
(Code 32)
To fix this problem, click Restart Computer to restart your computer. If that
doesn't work copy all the setup files onto your local hard disk, and run setup
from there.
Solution button: Restart Computer
This code indicates that the installation disk or CD-ROM was not available to
install the drivers. For example, the CD-ROM drive or network connection is not
available. This error typically occurs during the first or second reboot after
all the files are copied during Setup.
To resolve this issue, first attempt to restart as suggested. If this does not
resolve the problem, determine why the installation disk or CD-ROM is not
available. Typically, these devices also have Device Manager codes (such as the
CD-ROM controller or network adapter). Resolve the issue to gain access to the
installation disk or CD-ROM prior to resolving this conflict.
The message text that is displayed for this error is specific to the
driver or enumerator. If the driver does not provide information as to why it
did not work, the following message is displayed:
This device isn't responding to its driver. (Code 33)
For more information, contact your hardware vendor."
Solution button: None
This code typically is displayed when the hardware has failed.
<http://support.microsoft.com/support/kb/articles/q125/1/74.asp>
