Goal #3 Objective A

Objective A:
Without the use of course text or class notes, the student will identify issues on collecting information from interviews.
interview -
The questioning process used for a victim or eyewitness -- people who
reasonably can be expected to disclose what they know.
As stated in Goal #2, the investigator should strive to comprehensively answer
who, what, when, where, why and how.
Information to be Acquired in an Interview
- Crime Elements
- Offender description
- Stolen or Lost Property Description
Crime Elements -
The investigator must have knowledge of the criminal code and must be able to
obtain necessary information to support a criminal charge.
If no crime has occurred then the investigator must be able to identify that
situation as well.
Offender description -
As discussed in Goal #2, offender descriptions can be
captured one of three ways:
- physical description given verbally
- description given to a police artist
- description to person certified with Identi-Kit or computer imaging
program (examples on page196-197 and top of 200.)
Stolen or Lost Property Description-
Methodology for Describing Property in an Investigative Report:
- Kind of object
- Name of Manufacturer
- Model Number
- Identifying Features (special identifying characteristics)
- Material used in construction
- Physical appearance
Occasionally when conducting interviews, the interviewee might be a reluctant,
fearful or unaware witness.
Witness cooperation is frequently generated with the use of a 24-hour hot-line
which permits the caller to remain anonymous. To support this practice,
frequently rewards are offered for information relating to the arrest and
conviction of offenders.
Witness who are reluctant to come forward with information frequently do so
because they are afraid of missing work and subsequently their salary.
Investigator should attempt to work this out with prosecutors so loss of work will
be minimal.
Witnesses who are fearful frequently don't come forward because of their fear of
reprisal, either from the suspect or the associates of the suspect.
Options for an investigator dealing with a fearful witness
- be sympathetic and provide a reliable appraisal of danger (most cases)
- safehouses (domestic violence)
- protective custody (extreme cases)
Many agencies have assigned investigative personnel to Victim - Witness duties.
These investigators make sure victims and witnesses coordinates follow-up
activities that look out for the welfare and needs of victims and witness.
Frequently people witness pieces of events, which unknown to them is part of
the criminal activity an investigator is piecing together. Therefore the investigator
should revisit the scene a day or two after the crime and exactly one week after
the crime. It is best to visit the scene at the or near the time the crime was
committed.
When visiting the scene, the investigator should conduct a canvass of the area for
potential witnesses. This means visiting adjoining businesses or residences and
asking if anyone may have seen some details of the crime.v
Interviews should be conducted in controlled settings where the interviewee can
be feel comfortable.
The Interview Process:
Elements of a successful interview
The investigators behavior during the interview
Planning the interview strategy
Conducting the interview
Elements of a successful interview
Listening -
- make and maintain eye contact
- clear your mind of other thoughts
- listen, refute later
- listen for content, not quality
Note Taking - If another investigator is available, have them sit in on the
interview and take the notes so you can devote full time to "listening."
If you must do it alone, consider tape recording the interview. If this is not
possible, consider a balance between writing and listening.
The investigators behavior during the interview.
Know yourself
Be professional
Know Yourself -
- Be aware or your personal prejudices and don't bring them into the
interview.
- Be aware of your nonverbal communication. Make sure you give eye
contact and maintain an open position.
Be professional -
Interview Do's
- Stay objective
- Prepare yourself for the interview
- Be compassionate
- Be patient
- Make sure you achieve the planned objectives of the interview
- Make sure the needs of the witness are met (i.e., water, restroom, breaks)
Interview Don'ts
- Don't allow prejudices to surface
- Don't give the witness the impression what they are saying is unimportant
- Don't rush an interview
- Don't underestimate or be intimidated by a witness
Planning the interview strategy
- Evaluate the necessity of the interview, if necessary then proceed
- Establish goals
- Set the order the interview will follow
- Write down your interview plan
- Obtain as much background information as possible
- Know your witness type (i.e., friendly, hostile, indifferent)
- Control the interview environment
Conducting the interview:
- Interview Questions
- The Flow of the Interview
Interview Questions
Questions should be effective (i.e. accurate, brief, clear)
Questions should follow a pattern (general-to-specific,
known-to-unknown)
Types of questions (i.e., precise answer, narrative answer, and leading
answer)
Questions to avoid (i.e. double negative, self-answering, complex
questions
Flow of the Interview
- Introduction
- Interview Body
- Interview Conclusion
Introduction -
- identify participants
- establish rapport
Interview Body -
- determine how you are going to deliver questions
- ask effective questions
- analyze witness answers with the witness
- distinguish between fact and opinion
- don't forget note taking
Interview Conclusion -
- tie up loose ends (i.e., go back over interview, look for inconsistencies
and resolve them)
- if statement is taken, have them sign it and initial errors
- release witness
Continue to Goal #3 - Objective B.
Return to Course Learning Goals Page