Implementation of the RPA
RPA is not for every company. As with any automation technology, the RPA has the potential to eliminate jobs, offering CIO problems in managing talent. While companies that take RPs are trying to move a lot of employees into new jobs, Forrester Research estimates that the RPA software will threaten the survival of 230 million or more mental workers, or about 9% of the global workforce.
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Despite the fact that CIOs are guided by the riddle of human capital, the implementation of the RPA is not carried out most of the time. "Some of the robot programs were suspended or the CIOs categorically refused to install new robots," according to Vik and Alex Edlich Sohoni, senior partner of McKinsey & Company, in a report in May 2017.
Thousands of robot installations cost much more time and are more complex and costly than most organizations expressed hope, say Edlich and Sohoni. Platforms on which robots interact often change, and the required flexibility is not always configured in the bot. In addition, a new provision that requires minor changes in the application form may shed months of work in the back office of the bot, which is almost complete.
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A recent study by Deloitte in the United Kingdom has reached a similar conclusion. "Only three percent of organizations managed to scale RPA to a level of 50 or more robots," they said the authors of Deloitte UK Justin Watson, David Wright and Marina Gordeeva.
Moreover, the economic results of implementing the RPA are far from certain. Although for most professions it is possible to automate 30 percent of assignments, this will not lead to a cost reduction of 30 percent, say Edlich and Sokhoni.