Quality Support Knownhost Review 2012
I opted to seek the hosting assistance of Knownhost VPS a week ago. The transfer was a lot more fluid than A2 Hosting's uptime, the host that we made use of prior to this, so much so that I imagine people were unaware of it. Not knowing what or how the shift of our website to the different host was going to end up, I was nervous about it and postponed the transfer for months.
My concerns were unfounded, however, because of the superior guidance and support of Knownhost's workforce.
My host had been A2 Hosting and I used them for more than a year. For the duration of that time, we experienced what we considered to be mediocre downtime and minimal customer service. In spite of our discontentment, we kept on with them for two major reasons: they were inexpensive and we were fearful! A2 Hosting's plans were dirt cheap and they professed that those packages were unrestricted (more on that later) Our month-to-month payment didn't even come up to $10.
And where the transfer was involved, in spite of my being tech-savvy, the idea of the relocation from one host to the other made me very uncomfortable. We were also changing from shared hosting to a virtual private server which made it more daunting for me. Hosting administration is something that's very unfamiliar to me so I was fearful that the transition would be a prolonged and complex process. What with operating a full-time law practice, I could not afford to dedicate much more time handling hosting operations.
We would not have minded continuing with A2 Hosting with all its shortcomings due to it being so inexpensive and because of the worry of the relocation. Just lately, however, we were informed that we were utilizing too many resources on their purportedly unlimited package. I'm still confused as to what A2 Hosting believes as too much information being made use of on their unlimited plan. The push finally came to shove and A2 Hosting informed us we had one week to find and move to another server.
Somebody introduced me to Knownhost and that's what we selected.
This review is solely according to my experience only and thus, this may not be the case for other clients.
Knownhost is one of the fastest growing firms in the U.S. and it's not difficult to see the reason. I can't advocate Knownhost enough if you are on the lookout for a VPS or a dedicated server. My 2 years of experience with Knownhost demonstrates that you cannot go awry with them.
We had to pay about $50 monthly for our new hosting server, but what a positive change in their assistance! What really confirmed to me that we'd made the right relocation was the high quality of safety measures and technical advice offered. The hours it required to acquire a resultfor my support tickets at A2 were dropped to just minutes at Knownhost. I even received a telephone call to authenticate my order. (Living people talking with me over the phone!)
With the professional instruction of one of Knownhost's service personnel, the move was really fluid and nearly trouble-free starting from copying our former server before relocating it and our domain name to the latest server. Everything was over in an hour. If you are someone who is not computer-savvy, the proficiency and efficiency of Knownhost's staff will make it uncomplicated for you to make the move in very little time. So we relocated, but you very likely didn't perceive. And that's why we are really pleased with our new web server, Knownhost.