Backups,
Security & Anti-Virus
Common events
such fires, theft, power surges, viruses, corrupted files or equipment breakage
can all cause data to permanently disappear in an instant. If you don't have a
reliable backup plan in place, your business is always vulnerable.
“Infinity
Services” can help you devise a plan of action. We can offer you disaster
recovery plans (DRP) and business continuity services (BCS) that are the front
line tools that will keep your business going on smoothly. We will work with
your company to analyse its business processes, identifying data and
applications that need to be protected.
In
the case of server shut-down or malfunction, we will analyse your server
components, and storage devices, and perform failed parts replacement where
necessary. Additional tasks include trouble shooting operating systems and
software installation, and applying security upgrades.
If
you want continued peace of mind we can provide ongoing server maintenance
services:
Monthly Server Safeguard –
An
onsite performance check & software update
Every
month we come to your office and perform the following:
Security
update - refresh virus definitions, update operating system service packs and
install the latest security patches
Intruder
detection - check firewall logs and investigate any suspicious activity
Virus
elimination - scan server disks for viruses (including macro viruses)
Server
storage maximisation - monitor disk space, check compression ratios and clear
temporary files
Backup
confirmation - check and clear backup logs and perform a trial restore to
verify backup integrity
Error
checking - check and clear system event or error logs, investigate errors
Monthly
reporting - each month we alert you to any significant activity or actions
performed and any recommended preventative measures
Weekly Backup Check –
A
remote monitoring service to protect valuable data
Every
month we come to your office and perform the following:
Check
backup logs - this verifies the successful daily backup of all your data
Weekly
reporting - we alert you each week to any issues needing attention