a car wash can be very profitable investment. If you're looking to start a business in urine area that has a high amount of dirt salt and other contaminants that causes cars to get dirty quickly, opening a car wash would be a great idea. You will always have business if you run your car wash properly.
The most important step to success is to be professional and always have the customer's interest. You don't want to run a business that people don't take you seriously. You will need to hire qualified staff that arrive at work on time, have a smile all day, and treat the customers respectfully. These employees are the face of your company and will show how your company will either succeed or fail.
The most important thing is to keep the customers happy and satisfied. If your employees don't treat your customers well then they will not come back. By having pleasant employees to create your customers and offer to help your customers in any way possible you will find your customer base constantly returning. This is where your profits will begin to grow.
If you treat one customer poorly, they can go back and tell 10 other people that other friends the negative remarks about your company. This could lose you another 10 people potentially. In those 10 people could possibly tell others of their friends, causing your business to dwindle fast.
Ways to prevent this is to make sure that your customers are happy and everything that is in your control is done to keep them happy. If there's a problem with their service but I have a question make sure that it's easy for them to get their question answered other problem resolved .
On the contrary if this person has a very pleasant experience he will go and tell several of his friends about how great your car washes which will make your business expand quickly. Another great method of keeping customers coming back is to use coupons or discounts when they return.
In the car wash business it's not about making one sale it's about having constant customers returning each week. As your profits are not that high for each individual carwash is extremely important to keep your customers coming back. Some places use punch cards were if you buy 10 car washes you get a car wash free or some type of special service.
By offering new services for free is very low cost to you since you don't have to give them a physical product but yet the returns and having happy customers is very good. Similarly decide to use coupons or punchcards you want to make sure that you have some business model built on having customers return week after week and month after month. You may also want it introduce incentives to get the upgraded packages for higher cleaning services where your profits are larger. This will show your customers that you care about them and have their cars interest.